About DEAR

Cin7 Core, formally known as DEAR, is an app that makes enterprise-level inventory management, manufacturing, sales integration, reporting, and automation accessible to all businesses.

Leverage the power of multi-module inventory management software to keep the moving parts of your business all in one location. Automate time-consuming tasks, whether you are in retail, wholesale or manufacturing. Achieve complete visibility of sales across all channels. Integrations with online stores and shipping platforms help you reach more customers and increase sales.

Everything is in one system at a fraction of the cost of ERPs.


Key benefits of DEAR

  • Powerful order management:
    DEAR by Cin7 acts as a central order management system and lets users achieve complete visibility of sales across all channels (retail, wholesale and ecommerce) and track customer orders from quote to fulfilment (pick, pack, shipment) and invoicing.

  • Inventory management:
    With inventory being the main asset it is important to know what is in stock, on order, allocated to a customer or running low. In DEAR by Cin7, users can conveniently set automatic stock reorder points, perform stock adjustments and stay on top of all stock movements in their business.

  • DEAR by Cin7 uses actual accounting costing methods FIFO and FEFO for true cost calculations when users buy, sell or manufacture. Variations of the costing methods cater for inventory with serial/batch numbers as well as expiry dates allowing users to store unique items and giving the ability to subsequently track the sale of inventory to specific end customers.

  • eCommerce Integrations:
    DEAR by Cin7 supports all major ecommerce sale channels, shipment services and POS e.g. Square, Amazon, Fulfilment by Amazon, Shopify, WooCommerce, Shipstation, Vend, Floship and more.

    Our integrations with online stores and shipping platforms help users reach their customers and increase exposure and sales. Users can easily add new platforms to their sales strategy and use DEAR by Cin7 as a central point for managing all orders, payments and shipment information for multiple sales channels.

  • Manufacturing:
    Accurately tracking the costs of raw materials, labour and overheads through the production process will help users formulate the right pricing strategy for their products and ensure they are never operating at a loss. In DEAR by Cin7 this can be managed via the Bill of Materials functionality.
    Users can easily estimate the cost of manufacturing and availability of raw materials within the Production module. Check the maximum quantity users are able to manufacture along with the relevant costs and automatically order missing components. Auto-assemblies and kits are also available for the management of bundles.
    Our Disassembly module lets users break down items into smaller components and takes the pain out of unit conversions.

  • Images

    DEAR Software - Dashboard
    DEAR Software - Products
    DEAR Software - DEAR B2B
    DEAR Software - DEAR POS
    DEAR Software - Scheduler
    DEAR Software - DEAR Integrations
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    DEAR video
    DEAR Software - Dashboard
    DEAR Software - Products
    DEAR Software - DEAR B2B
    DEAR Software - DEAR POS
    DEAR Software - Scheduler
    DEAR Software - DEAR Integrations

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    Pricing Options

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    Free trial

    Features

    153
    56

    Integrations

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    3

    Ease of Use

    4.2 (389)
    4.0 (25)

    Value for Money

    4.2 (389)
    4.1 (25)

    Customer Service

    4.4 (389)
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    Reviews

    Overall rating

    4.3 /5
    (389)
    Value for Money
    4.2/5
    Features
    4.2/5
    Ease of Use
    4.2/5
    Customer Support
    4.4/5

    Already have DEAR?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 389
    Bob
    Overall rating
    • Industry: Consumer Goods
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    DEAR Inventory Helping us Grow

    Reviewed on 17/11/2017

    Pros

    We've been using the DEAR system for quite a while now and I must say I couldn't be any happier. It was a seamless transition from our old system, and I especially appreciate how well DEAR integrates with our accounting software. This makes everyone's work a whole lot easier. I have contacted support on several occasions with questions that I had, and I always received a quick, thorough, and very helpful response. We manufacture our products as well wholesale and retail them with an online store, and everything works so well together with DEAR that it really helps us focus on building our business rather than focusing our attention on trying to keep up with inventory and ordering. I would highly recommend DEAR systems to anyone looking for a new inventory management system.

    -Bob Weiss

    Cons

    One thing that would be useful would be to be able to call for customer service. We have used customer service email on several occasions, and have always had a pretty quick response, however, if we have a pressing issue, it would be nice to have a number to call and someone to talk with.

    Response from DEAR Systems

    Dear Bob,

    Thank you for your review. Happy to hear everything is going well.

    Regarding the calls we have a booking service on our website where you can schedule in a time convenient for you to speak to a representative. They are free and are accessible to all our customers. Follow this link to book a call https://dearsystems.youcanbook.me/index.jsp

    Best Regards
    DEAR Team

    Bethany
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great system

    Reviewed on 31/3/2023

    Efficiency

    Efficiency

    Pros

    We are only just starting to use it, however the large range of reports is great and the customisation of everthing.

    Cons

    Nothing really, but we havent fully tested it out yet.

    Walid
    Overall rating
    • Industry: Medical Devices
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great online support through Whatsapp

    Reviewed on 2/5/2023

    Pros

    Somehwat ease of functionality integration and deployment

    Cons

    at times customer support is quite difficult to come by but on whatsapp it appears to be quite good if you get the right support staff member

    Winston
    Overall rating
    • Industry: Warehousing
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Dear Closing POs

    Reviewed on 11/4/2023

    so far it's hard to close the POs. some technical difficulties

    so far it's hard to close the POs. some technical difficulties

    Pros

    Customer Database Re ordering points and inventory

    Cons

    Inventory can be improved, hand held device tracing should be added

    Stelios
    Overall rating
    • Industry: Wholesale
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great multi purpose operational solution for a growing business

    Reviewed on 7/2/2023

    So far so good, overall solidly gets the job done. A few improvements and attention to detail can...

    So far so good, overall solidly gets the job done. A few improvements and attention to detail can make it even better.

    Pros

    The software logic is well thought out and relates to real life usage scenarios in our case. The organisation of the operations in the system are easy to understand and access. Support of the software has been fantastic so far, starting from deployment and thereafter. Whatever we needed, response has been near instant and competent.

    Cons

    The software is browser based and at times it can feel a little slow. Page load speed must be improved as it can be a little frustrating when you need to conduct many transactions in the day. The navigation could also be improved to reduce a few clicks to get to things easier and faster. For example, it is not possible to see next or previous document (SO, INV, PO). You need to come out to the main list and click into the document you want. Simple 'Previous', 'Next' navigation can be added within the document page, which will be very helpful when for example reviewing a number of Sales Orders or Invoices and need to move quickly between the documents. Mobile apps are limited and not particularly practical. Would be great if they could roll out a serious modern iPad app, which can be useful for sales/cs when out in the field to access product and inventory info, pricing, customer profile etc. and able to create a draft quotation on the fly.

    Showing 5 reviews of 389 Read all reviews

    DEAR FAQs

    Below are some frequently asked questions for DEAR.

    DEAR offers the following pricing plans:

    • Starting from: US$325.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    $325/month - Standard Plan $550/month - Retailing Plan $650/month - Manufacturing Plan 14-day free trial

    DEAR has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    DEAR supports the following languages:

    Chinese, English, Traditional Chinese

    DEAR supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    DEAR integrates with the following applications:

    Authorize.Net, Avalara, BigCommerce, CROSSFIRE, Capsule, Crossfire, Easy Insight, EzzyBills, Handshake, Handshake, HubSpot CRM, Inventory Planner, Lokad, LoyaltyLion, Magento Marketplace, PayPal, PencilPay, Pepperi, Pinch, Prospect CRM, Quickbooks Online, Salpo CRM, ShipStation, Shippit, Shiptheory, Shopify, Square Point of Sale, Starshipit, StockTrim, Stripe, Vend, WooCommerce, Xero, Zapier

    DEAR offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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