--- description: Learn how Prevail Case Management System can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Prevail Case Management System Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Prevail Case Management System](/software/9307/prevail-case-management-system) # Prevail Case Management System Canonical: https://www.getapp.ie/software/9307/prevail-case-management-system Page: 1 / 5\ Next: [Next page](https://www.getapp.ie/software/9307/prevail-case-management-system?page=2) > Prevail is server-based software with many time-saving features like integrated calendaring, statute tracking, SSA and VA disability processes, SMS/Texting, document merge, scanning, evidence tracking, reporting and dashboard analytics. Anyone can build software - it's the automation that matters. > > Verdict: Rated **4.6/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Prevail Case Management System \-Disability cases: SSD and VA Disability processes, forms and deadlines included -Personal Injury attorneys, track damages \& specials, negotiations and liens and use Prevail's Settlement Calculator to instantly determine net to firm and net to client. -Sync your Outlook calendar bidirectionally with Prevail using the Outlook Sync feature, and connect Outlook emails to your matters in Prevail. -Analyze case data, status and staff activity using the Prevail Reporter and an unlimited number of user customized Prevail Dashboards. -Prevail will automatically send an SMS Text message to your client notifying them of an appointment or a change in the status of their case -Choose convenient monthly or purchase option. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 83 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Practice Technology - **Location**: Orlando, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$49.95 - **Pricing model**: Per User - **Pricing Details**: $119.95 per user, per month subscription pricing or $49.95 per user, per month for PrevailLite https://www.prevail.net/products/\#prevail Purchase price depends upon the number of users, and other variables. Contact a sales rep at 866-998-4400, Option 2 With purchase, the only ongoing cost is for support, and is billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Administrative Reporting - Alerts/Notifications - Archiving & Retention - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Case Management - Case Notes - Client Management - Communication Management - Conflict Management - Contact Database - Contact Management - Contract/License Management - Customisable Forms ## Integrations (3 total) - Adobe Acrobat Reader - Microsoft Outlook - QuickBooks Online Advanced ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Document Management Software](https://www.getapp.ie/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.ie/directory/284/document-management/software) - [Law Practice Management Software](https://www.getapp.ie/directory/120/law-practice-management/software) - [Legal Case Management Software](https://www.getapp.ie/directory/124/legal-case-management/software) - [Legal Document Management Software](https://www.getapp.ie/directory/763/legal-document-management/software) - [Social Work Case Management Software](https://www.getapp.ie/directory/1527/social-work-case-management/software) ## Alternatives 1. [LEAP](https://www.getapp.ie/software/104595/leap) — 4.2/5 (530 reviews) 2. [Neos](https://www.getapp.ie/software/125343/needles) — 4.4/5 (200 reviews) 3. [8am MyCase](https://www.getapp.ie/software/91266/mycase) — 4.6/5 (784 reviews) 4. [Clio](https://www.getapp.ie/software/91415/clio) — 4.7/5 (1691 reviews) 5. [8am CasePeer](https://www.getapp.ie/software/107329/casepeer) — 4.8/5 (203 reviews) ## Reviews ### "User-friendly software and GREAT customer service" — 5.0/5 > **Verified Reviewer** | *2 June 2014* | Law Practice > > **Pros**: 1. User-friendly 2. Great customer service 3. Prevail is designed to work with ANY law type 4. You can customize many parts of the program to fit your practice. > > As a longtime Prevail client, I feel compelled to set the record straight for other current and potential users. His previous review of Prevail contains inaccurate information. 1) You can add case statuses through the Databank, and the status can be updated automatically by properly setting up and using the Process Builder. 2) I'm not sure what version of Prevail Mr. Smith uses, but in the latest version, Prevail 7, the messages do not take over the screen. You may set them to display in a non-intrusive manner in the corner of your screen, much like alerts from Outlook for new e-mails. 3) Reports in Prevail CAN be exported to Excel. In fact, I export over half of the reports I use to Excel, so that I can manipulate the layout of the data in a more useful format, put the data in a graphical view, etc. Training is definitely the key to getting the most out of Prevail. ----- ### "Prevail Case Management System" — 5.0/5 > **David** | *20 May 2014* > > Our practice is limited to representing Social Security disability claimants. Our caseload is significant This system has never crashed despite seven licenses. It is an excellent gateway towards a 'paperless 'office. It is also accessible when using a Remote Desktop Program allowing you to modem into your server and database when away from the office. The program comes with very good 'form' templates that are adaptable and can be modified to suit your particular preferences. The program's flexibility for example, allowing the practitioner to modify its forms and to create one's own forms is an extremely attractive feature . The statue, task tickler, etc., are excellent. This program allows you to determine the status and posture of any case within seconds. The database search engine is extremely fast when calling up a claimant's case. The program can quickly print out reports on caseload and the posture of cases individually and by groups. It works well with Dragon speech and your word processing program. The training we received required some time and is paced according to your schedule. Learning to navigate through the program to maximize its capabilities is worthwhile and somewhat intuitive but does take some time. My staff is always stumbling upon something new and useful within the program. Switching over to Prevail requires a commitment to take the time to input all your client data. Once a medical provider's information or any Rolodex type of information is entered, it does not have to be entered again and can be attached to any claim. If one wants to search the database for certain medications or medical devices for participation in any class actions, that information is available nearly instantly. Before purchasing Prevail I investigated other similar software companies and products tailored to the nature of my practice. Since our office began using Prevail, our attorney and staff efficiency has increased significantly. Just in terms of increased efficiency and time management, the program pays for itself over and over again My anxiety level has likewise decreased- it is very hard to miss a deadline. I give it FIVE stars. ----- ### "Use the system to track referral sources, and lawyer commissions" — 3.0/5 > **Laura** | *21 August 2017* > > **Pros**: Pretty simple. I am still trying to get used to a system that isn't comprehensive. I guess it is easy to over ride mistakes. > > **Cons**: I have used electronic medical records for years and this seems simple, not comprehensive and very repetitive in displaying information. Very redundant. ----- ### "WE have been using PREVAIL7 for 4 yrs. It is worthwhile investment. Tech support is amazing." — 5.0/5 > **Sharmine** | *25 May 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like the new features on PREVAIL 8. The ease of using the email feature. The login in screen is easy on the eyes. > > **Cons**: 1) Tech support is great ( always capable and willing to resolve issues) but hours are limited to 9 to 5. Most attorneys work late into the evening and weekends, it would be nice to get some help/tech support after 5PM. Maybe one late night in a work week of tech support. 2) They need to add more tabs for SSA clients like prior filings, height, weight, dominant hand, marital status, eligible AUX. These are all questions on the SSA app. If these are added I missed it. 3) I find Process Builder to be overly complicated and cumbersome to use. I just want a check off box not endless process steps and clicking around. > > We are able to take on and track more cases. It works for WC and VA cases too. ----- ### "I've been a Prevail user for almost 2 years now, and enjoy the program." — 4.0/5 > **Lindsay** | *22 August 2017* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I'm happy with the set-up. It is easy to navigate, and Prevail 8 has a lot of new features that make certain tasks easier to complete. I also love that the program syncs up with Outlook now\! > > **Cons**: With all of the new features, I've noticed the program has a "lag" now. Also, I don't like that you can't generate multiple documents at a time, such as medical records requests (which is a feature that is available in a different program I've used in another office). Also, when a document is being scanned into the system, the rest of the program is unavailable to use until the scanning process is finished (which we used to be able to do in Prevail 6). There are still some things that could use tweaking.. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ie/software/9307/prevail-case-management-system?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/9307/prevail-case-management-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data