--- description: Learn how CareCloud can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CareCloud Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [CareCloud](/software/9478/carecloud-central) # CareCloud Canonical: https://www.getapp.ie/software/9478/carecloud-central Page: 1 / 6\ Next: [Next page](https://www.getapp.ie/software/9478/carecloud-central?page=2) > CareCloud’s award-winning financial, clinical, patient experience and revenue cycle solutions run at the speed of your practice to drive your performance and delight your patients. > > Verdict: Rated **3.6/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of CareCloud CareCloud offers a cloud-based Practice Management (PM) system comprised of integrated administrative and billing apps that help practices boost efficiency and bring in more revenue. Practice Management also seamlessly integrates with CareCloud Health Charts and its patient portal solution, Breeze, to enable practices to achieve an even higher level of efficiency. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 112 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: CareCloud - **Location**: Miami, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Admissions Management - Analytics - Appointment Management - Appointment Scheduling - Approval Process Control - Availability Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Discharge Management - Drag & Drop - Drug Reference Database ## Integrations (9 total) - CodoniX EHR - EHR YOUR WAY - EyeMD EMR - ICANotes - MD Logic - Praxis EMR - Sevocity - TeleVox - Vital Interaction ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Electronic Medical Records Software](https://www.getapp.ie/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.ie/directory/56/electronic-medical-records/software) - [Medical Billing Software](https://www.getapp.ie/directory/64/medical-billing/software) - [Medical Practice Software](https://www.getapp.ie/directory/67/medical-practice/software) - [Medical Scheduling Software](https://www.getapp.ie/directory/68/medical-scheduling/software) - [Appointment Scheduling Software](https://www.getapp.ie/directory/316/appointments-scheduling/software) ## Alternatives 1. [Fusion](https://www.getapp.ie/software/108867/fusion) — 4.3/5 (708 reviews) 2. [Alleva](https://www.getapp.ie/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.getapp.ie/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.getapp.ie/software/116447/ema) — 4.4/5 (363 reviews) 5. [Epic](https://www.getapp.ie/software/112769/epiccare-emr) — 4.4/5 (447 reviews) ## Reviews ### "Great layout\! User friendly." — 5.0/5 > **Jenah** | *31 August 2021* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: I loved the look of this software. They have created a platform that looks like the iPhone with bright colors and rounded app-looking options. I found that all my users were able to easily identify where things should be and did not have difficultly learning their way around the system. I also appreciate the "all-in-one" approach. Everything, anyone in our company could need was available within the software. > > **Cons**: During my time as a user (2014-2017), I found the customer service process to be frustrated. You were required to create a 'case' online and could not get someone on the phone easily. > > Overall, we had very little problems, so my frustrations with customer service were minimal. I would highly recommend this software to a more robust practice with mulitple providers, users, etc. ----- ### "Carecloud takes the cake for all of the software systems I use daily\!" — 5.0/5 > **Megan** | *12 September 2017* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I like the all in one user friendliness\! ERAs individually split up for billing secondary claims which makes them a breeze\! Also, printing proof of timely filing from the patient screen helps out tremendously. The Collections app is probably my next favorite. I don't feel like I am stuck running reports all day. Instead, I can go in to my denial bucket and work the claims directly from there without having to run a report and then go to the patients one by one and then work the claims. I also love that it stores copies of all of the statements that I generate for each patient so when a patient calls regarding a balance and has a question, I can tell exactly what they are looking at\! > > **Cons**: The one thing I do not like about Carecloud is the inability to send claims on demand. If you miss pick-up at 8p.m. the claims have to wait until the next night. I wish we could get a change for this. Also, I wish when working with claims in the outbox that we could select as many as we want and then be able to change the delivery method all at one time, like printing without the claim form. It would save our office time as we have quite a few that have to go paper. > > Overall, I work in numerous systems every day and looking at the services compared to the price I think Carecloud is most definitely worth every penny. If you look at the seamless process of checking patients in and checking their eligibility, the system is extremely helpful compared to others. I always say, " You get what you pay for\!" and Carecloud shows that on every level. ----- ### "Terrible service" — 2.0/5 > **Frances** | *29 February 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: For a number of years, they offered the EMR for free. > > **Cons**: The support. When CC started charging for EMR, I had to transfer to another EMR/EHR due to downsizing of my practice and going into semi-retirement. They were of very little help in gathering my data for that transition. Their data was flawed in some way and could not be uploaded and put in appropriate areas of the new EHR. When asked to correct their flaws but, in the meantime, allow the doctor to have read-only access to the data, they went silent. They would not allow the access, denying the doctor to see the notes necessary for patient care. This went on for a month and continues to this day. Approximately 10 attempts at customer service contact have been attempted in the last week and they have NOT responded at all. > > Beware your EHR choices - your practice may depend on it. My experience was not good with TalkEHR/CareCloud. Due to not having access to vital medical information due to their negligence and errors, I am researching which agencies to contact and file formal complaints. Good luck to those researching EHRs. ----- ### "CareCloud review" — 5.0/5 > **Renee** | *23 May 2019* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: The billing and collections modules have increased our revenue. With the two modules we can immediately see if a claim has errors. Our old EMR system took weeks for us to receive a denied claim. The Appointment module is easy to use. When we first started with CareCloud in 2014 the Prescription module was easy and quick to use. The main reasons we selected CareCloud was because of the Billing, Collections and Prescription modules. We are extremely happy with the reporting module. We are able to get so much more information from the system than with our prior EMR. > > **Cons**: I wish the system would alert you if you scheduled a physical to early (less than 366 days). The recent upgrades to the prescription module has made it harder to use. With these changes now there is more room for errors to be made when selecting the medications. It takes us twice as long to fill prescriptions with having to search for the correct medication from the lists. > > The customer service at CareCloud is exceptional\!\!\!\!\! Anytime we've called they have always been pleasant, helpful and usually are able to solve our issues. ----- ### "WORST EMR - PRACTICES BEWARE\!" — 1.0/5 > **Brissa** | *27 August 2019* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The only pro is that it is visually appealing and easy to follow. It looks like apps from the Apple Store...but don't let the fool you...keep reading. > > **Cons**: Where do I begin? There is CONSTANT issues with connectivity, slowness, workflows that are completely inefficient, and so forth. We were sold on the reporting, but then come to find out, it only works if you use their billing side of the product. All other reports are not customizable and you're stuck with them. On top of that you get manipulated into this 3 year contract, and when there are changes you have to go through an entire process. I can continue but there is not enough room in this box... > > Awful. Our original project manager left as soon as we launched the product. Then our lead contact left, then our sales rep, and they've continued to have HIGH turnover rates with their people, which is HUGE RED flag for the overall reputation of the company. They promised us all these changes would take place at the end of last year...has anything changed? No. We have had connectivity issues and when you call support they are completely useless and rude about the situation. It completely affects our operations and I would highly recommend you go elsewhere\! ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ie/software/9478/carecloud-central?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/9478/carecloud-central) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data