FreeAgent

FreeAgent has been voted the UK's #1 accounting software.

About FreeAgent

FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – with no confusing accounting jargon and a friendly team of support accountants to help them stay on track.

FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow.

On top of this, FreeAgent has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of FreeAgent

What is FreeAgent?

FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – all done simply, without confusing accounting jargon and with a friendly team of support accountants to help them stay on track.

What features does FreeAgent have?

FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow.

FreeAgent also has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

FreeAgent Software - The FreeAgent mobile dashboard in action
FreeAgent Software - The banking area of FreeAgent
FreeAgent Software - Invoice your customers using FreeAgent
FreeAgent Software - Reconcile and explain transactions in FreeAgent
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FreeAgent video FreeAgent Software - The FreeAgent mobile dashboard in action FreeAgent Software - The banking area of FreeAgent FreeAgent Software - Invoice your customers using FreeAgent FreeAgent Software - Reconcile and explain transactions in FreeAgent

Features

Total features of FreeAgent: 66

  • API
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Audit Trail
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Cash Flow Management
  • Cash Management
  • Collections Management
  • Contact Database
  • Core Accounting
  • Customisable Invoices
  • Customisable Templates
  • Data Synchronisation
  • Discount Management
  • Document Templates
  • Drag & Drop
  • Dunning Management
  • Email Reminders
  • Estimating
  • Expense Claims
  • Expense Tracking
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • Hourly Billing
  • Income & Balance Sheet
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Company
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Overpayment Processing
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Purchase Order Management
  • Receipt Management
  • Receivables Ledger
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Task Management
  • Tax Calculation
  • Tax Management
  • Template Management
  • Time & Expense Tracking
  • Timesheet Management
  • Transaction History
  • Vendor Management
  • Workflow Management

Alternatives

Xero

4.3
#1 Alternative to FreeAgent
Xero is a cloud-based small business accounting software with tools for managing invoicing, bank reconciliation,...

QuickBooks Desktop Enterprise

4.5
#2 Alternative to FreeAgent
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

KashFlow

4.1
#3 Alternative to FreeAgent
KashFlow is a cloud-based accounting and payroll software designed specifically for small businesses in the UK. Easy to...

Sage 100 Contractor

4.1
#4 Alternative to FreeAgent
Formerly Sage Master Builder, Sage 100 Contractor is a construction project management solution that enables small to...

Reviews

Overall rating

4.4 /5
(125)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.4/5

Already have FreeAgent?

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Write a Review!
Showing 5 reviews of 125
Anne W. Anne W.
Overall rating
  • Industry: Environmental Services
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes bookkeeping easy for a novice, and still keeps an accountant happy

Reviewed on 2/1/2018

Saves me a whole lot of time, and helps me keep clear records for my accountant.

Saves me a whole lot of time, and helps me keep clear records for my accountant.

Pros

At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up!

It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment.

Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately).

I also like the fact that it reminds me when my corporation tax and annual accounts are due.

In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything.

The Android app is also great for reconciling payments and recording expenses on the move.

The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

Cons

Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly.

Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent.

It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

Response from FreeAgent Central

Hi Anne,

Thank you for taking the time to leave us a review. It's great to hear about the features you like using and we really appreciate your positive feedback.

I'm also pleased to say that we are currently working on improving our exporting data feature, which will be released very soon.

Thanks again for using FreeAgent, we really appreciate it!

All the best,
The FreeAgent Team

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Freeagent - simple and reliable accounting

Reviewed on 28/5/2021

Freeagent covers all our accounting and invoicing needs very well. We have tried one of the leading...

Freeagent covers all our accounting and invoicing needs very well. We have tried one of the leading alternatives but came back as we were so pleased with it.

Pros

The billing and invoicing functionality is a key feature of the product and works very well. They send a Monday motivator email summarising your agenda for the week on Monday mornings. This includes items such as unbilled hours logged, payments to approve and bills to chase or pay. MFA is supported for increased security.

Cons

There are few things that I don't like to be honest, the only one that can be annoying is the bank feeds can sometimes be a little slow to show items. A manual refresh option for bank feed data would be useful.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Painful to use, Clunky and not great

Reviewed on 11/3/2019

Using the software was very awkward and restrictive. I lost confidence in it very early on.
My...

Using the software was very awkward and restrictive. I lost confidence in it very early on.
My experience has been years of utter frustration.
Regular promises of fixes and upgrades never materialised over the last 3 years and despite sticking with it, and getting the software for free, I ended up having to opt for better software.
Customer services are quick to respond but they tend to misinterpret your issue. Their idea of helping is sending you a link to a long drawn out document that frustrates you even more than the original issue. Most of the issues can't be resolved by sympathetic customer support reps because they are hard-coded into the software as basic incapabilities.

Pros

It's a Scottish company, albeit taken over by an anti-Scottish UK bank.
Customer services are relatively quick to respond but don't often understand or resolve your issue.
They do send you a Monday motivator which is useful.
It's now free if you bank with RBS/Nat West, but I'd rather not bank with either and even at £0 it's not worth it. I'd rather pay for a decent software and save the cost of hours of inefficiency and extra accountancy fees later.

Cons

It is very clunky and awkward to use.

It is very expensive for what it is and definitely not even worth using for free.

Several essential basic functions are missing and it is very restrictive/prescriptive forcing you to work their way or not at all.

Customer services regularly have to fudge "workarounds" to fill the gaps in FreeAgent's basic functionality and often these "workarounds" make more mess than doing nothing, leaving you with more to pay your accountant to fix it.

FreeAgent does several things in very unusual ways and then doesn't allow you to fix them.
Payroll does post journals into your ledgers but even the best accountants can't make any sense of them.

This software tries to be all things to small businesses giving tools that quite frankly are dangerous to unqualified accountants. It allows you to do your own VAT, Corporation Tax and Self Assessment wrongly, without any tax planning advice which could cost you tens of thousands of pounds in VAT/tax that isn't due, not to mention HMRC penalties etc. I know of several clients who have overpaid an absolute fortune and had seriously damaging run-ins with HMRC as a direct result of trying to DIY using this software.

Buyer BEWARE!!!

Response from FreeAgent Central

Hi there,

We¿re really sorry to hear about your experience and appreciate you taking the time to share your feedback and frustrations. If there's anything we can do to help improve your experience, or any additional feedback you'd like to share with us, please contact us at @[email protected]

Warm regards,
The FreeAgent Team

Ian F. Ian F.
Overall rating
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Freeagent comments

Reviewed on 9/9/2021

Freeagent has provided my new company with a free, user-friendly and generally effective business...

Freeagent has provided my new company with a free, user-friendly and generally effective business accounting system

Pros

It came free linked to my sign-up to my online business banking account. Customer support is quick and comprehensive. It's reasonably user-friendly for the non-accountant to use.

Cons

It can sometimes confuse as to where administration input linked to an expense transaction should be applied - through the bank account app or Freeagent

Verified Reviewer
Overall rating
  • Industry: Facilities Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended

Reviewed on 8/8/2019

Pros

I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.

Cons

Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.

Showing 5 reviews of 125 Read all reviews

FreeAgent FAQs

Below are some frequently asked questions for FreeAgent.

FreeAgent offers the following pricing plans:

  • Starting from: US$24.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Right now, you can get 50% off FreeAgent for your first 6 months if you're a new subscriber. Pay as you go every month or pay annually and get 12 months for the price of 10. All plans include as many users, clients and projects as you want, at no extra cost. The first 30 days are free and no credit card is required. There are no set-up fees of any kind and you can easily cancel your account at any time.

FreeAgent has the following typical customers:

Self Employed, 2-10

FreeAgent supports the following languages:

English

FreeAgent supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FreeAgent integrates with the following applications:

Basecamp, Capsule, Dext Prepare, Float, Geckoboard, Google Workspace, PayPal, Quote Roller, RightSignature, Rydoo, Satago, Stripe, Zapier

FreeAgent offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for FreeAgent.