Workfront Overview

What is Workfront?

Workfront is an enterprise work management platform that helps people do their best work and companies to operate with more precision and accuracy. By centralizing all work in one system, teams can move faster, identify potential roadblocks, and deliver more work on time and on budget.

Workfront helps orchestrate critical work across teams, departments, and even geolocations. Leaders can drive strategy while people can see how their work ties to the mission-critical initiatives of the business. When work is in one platform, leaders can see the capacity of their teams and the backlog of work that needs to get done. Initiatives are resourced appropriately and discussions about work priority are informed by data instead of hunches.

Because Workfront is connected to over 150+ enterprise applications, people can continue to complete their work in the tools they use- Adobe, Jira, Salesforce, ServiceNow- without sacrificing one place to view the status of a project. Work managers are able to monitor the progress of their initiatives without status meetings or emails, and people are able to update their tasks and collaborate with their peers in one place.

Workfront provides the tools people need to focus on the right work, allows people to produce their best work, and helps teams delivery work on time so companies can stay successful and competitive in a digital world.

Workfront Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Open Source
Subscription
Value for money

Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.


Workfront Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, Germany, United Kingdom, United States
Supported Languages
Chinese (Simplified), Chinese (Traditional), English, French, German and 4 others, Italian, Japanese, Portuguese, Spanish

Screenshots

Workfront screenshot: Keep work progressing through stage gates or milestones.
Workfront screenshot: Keep work progressing through stage gates or milestones. Workfront screenshot: Keep your portfolios healthy by prioritizing projects based on your portfolio's objectives. Workfront screenshot: Work moves automatically through your process based on deadlines and assignments. Workfront screenshot: Activity updates Workfront screenshot: Take back control over your day by connecting your tasks and meeting calendars for one view of all work. Workfront screenshot: Work in the methodology of your choice- Agile Scrum, Kanban, Waterfall, or a mix. Workfront screenshot: Measure anything with custom reports and dashboards. Integrate with other systems to see the true ROI of work and view the actual costs of projects. Workfront screenshot: Build custom reports for your executive team, work managers, and workers so they can answer questions about status, timelines, and restraints. Workfront screenshot: Use artificial intelligence to connect work and people, faster. Keep track of your team's workloads to prevent boredom or burnout. Workfront screenshot: Approve digital content or tasks within Workfront.

Workfront Reviews

Workfront Reviews

Overall rating
4.3
/
5
Excellent
459

Very good
448

Average
88

Poor
9

Terrible
5

Value for Money
4.1
Features
4.2
Ease of Use
4
Customer Support
4.4
90% recommended this app
Faith P.

It has given us ability to plan, manage, and measure work based on data

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.


Eliabeth P.

My favorite project management system by miles

I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.


Verified Reviewer

Better than nothing, still not great

I go to Workfront to see what's been assigned to me. I'm not responsible for creating projects.

My overall experience is that it's good enough, but even after using it for a few yearsr I have trouble filtering out the noise.


Judy P.

Long time administrator of AtTask/Workfront


Shakira J.

Workfront: Is it the best work management software?

It is a great work and project management software. It definitely trumps many different applications/softwares. It just fall short on sampling/trying the software to see if you actually want to work with it and it takes time to fully set u the software.


Faith P.
Industry: Banking
Company size: 1,001-5,000 Employees

It has given us ability to plan, manage, and measure work based on data

Used Daily for 2+ years
Reviewed on 31/10/2019
Review Source: Capterra

Sharing of projects is now easy and every member of the team has up to date data on project progress. Moreover, executives look for loopholes to help in easily and monitor progress.

Pros

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

Cons

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eliabeth P.
Industry: Hospital & Health Care
Company size: 10,001+ Employees

My favorite project management system by miles

Used Daily for 2+ years
Reviewed on 7/5/2019
Review Source: Capterra

I've used Workfront with three different companies over the last five years. I've been able to use Workfront to help cut campaign request, approval and building in half, to solve the "everything through email" issue and to manage an extremely high volume of request from internal, external and disparate teams in a large organization that is change resistant. It's been meldable, helpful and honestly fun to learn and grow with Workfront as a company and as a system.

Pros

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.

Cons

I don't really have a ton of complaints if the system is configured well. Maybe that there are too many features? It can be a lot to wrap your head around but if you have the time to get to know it it is irreplaceable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Higher Education
Company size: 1,001-5,000 Employees

Better than nothing, still not great

Used Daily for 2+ years
Reviewed on 6/5/2020
Review Source: Capterra

I go to Workfront to see what's been assigned to me. I'm not responsible for creating projects.

My overall experience is that it's good enough, but even after using it for a few yearsr I have trouble filtering out the noise.

Pros

Workfront is more advanced than the system we had before (an Excel spreadsheet!) and it does make it possible for a department of 25 people to sort projects, keep track of updates and share proofs. This is especially useful now that we're working remotely. The calendar view is handy and I like being able to upload proofs directly to the project so the relevant people can keep track of them.

Cons

There's so much noise. Tabs we never use, duplicated information, several fields containing unimportant information. It takes a while to sift through to find the meaty information, which is usually under Custom Forms of all places. It's not intuitive.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Judy P.
Industry: Management Consulting

Long time administrator of AtTask/Workfront

Reviewed on 1/9/2015
Review Source: SoftwareAdvice

Pros

Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

Cons

It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Shakira J.
Industry: Financial Services
Company size: 10,001+ Employees

Workfront: Is it the best work management software?

Used Weekly for 6-12 months
Reviewed on 22/3/2020
Review Source: Capterra

It is a great work and project management software. It definitely trumps many different applications/softwares. It just fall short on sampling/trying the software to see if you actually want to work with it and it takes time to fully set u the software.

Pros

I like that it has different packages fit for any employees management/organization needs.

Cons

I do not like that you have to fill out a form to try/sample the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.3/10
Based on 1,009 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Workfront Pricing

Workfront Pricing

Starting from
N/A
Free Trial
Open Source
Subscription
Value for money

Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.

Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.

Value for Money
4.1/5
Based on 1,009 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Workfront Features

Workfront Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Gantt Charts
Multiple Projects
Prioritising
Progress Tracking
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration
Timesheets
Features
4.2/5
Based on 1,009 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Video Tutorials

Video Tutorials

Additional information for Workfront

Additional information for Workfront

Key features of Workfront

  • API
  • Anti spam
  • Approval process control
  • Archiving & retention
  • Assignment management
  • Assignment tracking
  • Audit trail
  • Auditing
  • Automatic notifications
  • Budget control
  • Budgeting
  • Burndown charts
  • Calendar management
  • Capacity planning
  • Client management
  • Collaboration tools
  • Collaborative review
  • Collaborative workspace
  • Compliance management
  • Configurable reporting
  • Configurable workflow
  • Custom development
  • Custom fields
  • Custom forms
  • Customizable branding
  • Dashboard creation
  • Data import/export
  • Data visualization
  • Deadline tracking
  • Disaster recovery
  • Document management
  • Drag & drop interface
  • Due date tracking
  • Email integration
  • Filtered views
  • Gantt charts
  • HTML5 technology
  • Help desk tracking
  • IT / software projects
  • Microsoft Outlook integration
  • Milestone tracking
  • Permission management
  • Planning tools
  • Portfolio management
  • Prioritizing
  • Process improvement
  • Product integration
  • Productivity reporting
  • Progress tracking
  • Project dashboard
  • Project management
  • Project templates
  • Project time tracking
  • Project tracking
  • Project workflow
  • Projections
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Real time updates
  • Reporting & statistics
  • Request routing
  • Role-based permissions
  • Search functionality
  • Secure data storage
  • Security & encryption
  • Storyboarding
  • Task management
  • Task planning
  • Task scheduling
  • Third party integration
  • Time & expense tracking
  • Time tracking by project
  • Timesheet management
  • Timesheets
  • Version control
  • Workflow management

Benefits

  • Work Management - Manage the complete lifecycle of work from idea generation all the way through to delivery. Coordinate efforts between teams using multiple work methodologies- Agile, Waterfall, mix- without disrupting collaboration or workflows. Allow people to manage work from anywhere with our tablet and mobile apps.

  • Project Management - Creating and executing cross-departmental initiatives in Workfront is easy and intuitive. By automating workflows and standardizing processes, work managers can plan new work in minutes. Our suite of visualization tools lets each person customize the way they want to work- Agile, waterfall, or a mix. Our interactive Gantt chart, robust real-time reporting, and custom project dashboards give managers complete visibility into status, roadblocks, risks, and issues throughout the entire project.

  • Portfolio and Program Management- Drive business initiatives forward by grouping projects into programs and portfolios. Create business cases to evaluate new work and automatically align all projects to the portfolio's objectives. Instantly see which projects your portfolio should work on, and track the progress and financials back to the portfolio's objectives.

  • Task Management - Team members know the work they need to do and they have all of the information they need to complete their tasks. Collaboration, documents, details, and timelines are in one view so everyone can get their work done faster than ever.

  • Issue Tracking - Every project has it's hiccups. Workfront tracks these detours with issues so you can compare your plan to the actual work. Each issue is attached to a project so all work remains in one place.

  • Demand Management- Create custom request and intake forms so your teams get all the information they need to complete their work. Automatically route incoming requests to the right team so work can get started quickly. Set up scorecards to evaluate incoming work based on custom criteria. Requestors receive automatic updates on their work eliminating random status check emails.

  • Resource Management - Use your most precious resource- your people- to their fullest capacity without burning them out. Use Artificial Intelligence to assign new work to the right people and level the workloads across the team. See the true capacity of your team and make sure you have enough people to complete the department's current and future work.

  • Team Collaboration - Workfront orchestrates collaboration across teams, departments, and geolocations. With updates steaming in like a social media feed, people are notified of relevant actions and conversations happen in the context of projects and deliverables. With integrations to common productivity tools- email and chat, Workfront centralizes the conversations to everyone stays in the loop.

  • Time Management - Workfront has a native timesheets to capture the hours spent on a project, task, or issues. Timesheet approvals happen with Workfront so people don't have to track time in multiple systems. Connections with financial systems allow for easy billing or payment from the data captured within Workfront.

  • Review and Approval- Work isn't finished until the ink dries on the final approval stamp. Workfront automates all approval processes getting feedback from the right people, in the right order. Gone are the days of missed versions, incorrect feedback, or paper signatures. Workfront makes sure people are reviewing the right version, and allows people to compare versions side-by-side for faster approvals.

  • Reports & Dashboards - With more than 50 standard reports and unlimited configurable reports, Workfront provides executives, managers, and project teams with the information they require to make informed decisions. Learn where projects are steering off course, keep profitability in mind on client work, and track where your department is focused so leaders can make more strategic work decisions.

  • Digital Content Hub - When content and workflows are disconnected people lose valuable time searching for information or operating with outdated information. Use Workfront Library to manage your work in progress content and share final deliverables with the right people.

  • Product Integration - Workfront integrates seamlessly with all business-critical applications to automate workflows and surface insights about the true cost of work. With Workfront Fusion, you can connect Workfront to 150+ business applications. Our native integrations with Microsoft, Google, Salesforce, Jira, Slack, and Adobe allow people to work in familiar tools without requiring duplicate work. Our RESTapi lets you integrate with any solution to meet the needs of your business.

  • Auditing & Governance - Providing a single place for all project information within Workfront give you an audit trail to authenticate compliance with corporate standards. Integrating cross-departmental collaboration, visibility and compliance eliminates the need for disparate, department-specific software, email, or other patchwork approaches.

  • Universal Compatibility - Workfront is an IT-friendly solution to manage all company projects, resources, and processes with world-class efficiency. Workfront is browser independent and works on Windows, Mac, or Linux, and even on your favorite mobile devices, helping teams get work done everywhere.

  • GetApp Analysis

    GetApp Analysis

    More than just a basic project management application, Workfront is a complete enterprise work management solution. Designed for mid-market and enterprise-level organizations, Workfront offers users robust PPM capabilities that allow to be managed from the top down, while also providing the ease of use and team collaboration capabilities that support work management from the bottom up.

    Workfront encompasses all work, including planned and unplanned work, for technical users and business stakeholders, running all the way from initial requests through final reports. Among Workfront’s most innovative high-level features are project and portfolio management, resource management, workflow and automation, request management, approvals, notifications and updates, social collaboration, document management, reports and dashboards, time tracking, mobile access, and Agile project management capabilities.

    My Work Queue

    What is Workfront?

    Workfront provides organizations with a unified work environment where individuals and teams can connect across the work lifecycle. Workfront provides its users with complete project visibility, along with reporting tools for executives, stakeholders, and project managers.

    The grass roots work management approach that Workfront utilizes is growing in popularity, as organizations of all sizes begin realizing the power of using a single system of engagement. In addition to facilitating project planning and management, Workfront enables the execution of all kinds of formal and ad hoc work using any methodology, including Waterfall, Agile, and a mix of the two.

    By combining these benefits together with a variety of social collaboration features, Workfront has been able to design a solution that serves as an alternative to the disconnected tools that many organizations are accustomed to using.

    Portfolio Milestones

    Workfront Main Features

    Agile Project Management

    Workfront enables teams to work however they want, utilizing any methodology, including Agile, Waterfall, or a mix of the two. Die-hard Agile devotees can rely on Workfront to blend their chosen methodology with the convenience of an enterprise work management system.

    Workfront’s Agile project management module combines the benefits of an Agile platform, while eliminating the communication barriers that often trip teams up. Workfront stands apart from competing solutions by supporting both Agile and Waterfall projects in a single product, leveraging native functionality, and at no additional cost. Most importantly, Workfront uniquely allows organizations to roll up Agile work into more traditional project plans, meeting the process needs of Agile development teams AND the data requirements of executives and business stakeholders doing milestone-based planning.

    Agile Storyboard

    Resource Management

    Resource management tools allow organizations to balance the workloads of individual employees or teams. Workfront’s Smart Assignments feature automatically suggests which employees would be best suited for specific tasks. Managers can quickly review what each employee has on his or her schedule before assigning any new projects.

    See what each of your employees has on his or her plate before assigning new tasks. Enter the skills and the available time required to complete a certain task, and Workfront will quickly identify the individuals best suited for the assignment. In making these determinations, Workfront uses a combination of data and complex algorithms.

    Resource Management

    Project Management & Tasks

    Projects are never static. Rather, they are living, breathing organisms that change and shift over time. Using Workfront’s project management features, groups can create task lists and assign tasks to specific individuals. Users can also view updates and issues in one, centralized place.

    Using Workfront’s inline editing features, you can edit your list of tasks and adjust due dates based on realistic timelines and expectations. These changes are handled through real-time collaboration capabilities and an easy-to-use “My Work” screen, which eliminates the need for you to waste time navigating from project to project or page to page.

    Project Management & Task Updates

    Custom Dashboards

    With Workfront, organizations can collect data and create customized views for complete visibility. Rather than spending hours compiling data, businesses are able to leverage Workfront’s reporting capabilities to keep on top of key metrics.

    Select from the more than 50 out-of-the-box reports that come included with Workfront. You can customize any report using the platform’s drag-and-drop tools. You can also tailor reports with customized views and filtering based on user permissions and roles.

    Custom Dashboards

    Workfront Integrations

    Workfront offers out-of-the-box integrations with Microsoft Outlook and document management solutions like SharePoint, Dropbox, Google Drive, Google Docs, and Box. Integration with ProofHQ is available to facilitate document review, markup, and approvals.

    Workfront also features an open, RESTful API that allows partners and customers to easily integrate the application with third-party products and tools. Several of Workfront’s partners have leveraged its API to build connectors between Workfront and CRM solutions like Salesforce.com and PeopleSoft; Agile ALM tools like JIRA, and Microsoft Team Foundation Server; and ERP products like Oracle and SAP.

    Workfront Pricing

    Workfront offers two primary license types: Plan licenses, which include advanced functionality for project and resource managers, and Work licenses, which provide functionality for team members and individual contributors. Workfront also offers a Collaboration package that enables occasional project participants—such as executive sponsors or external contractors—to submit and track requests; review, approve, and comment on tasks and projects; and leverage helpdesk capabilities.

    Customers have the option to choose the optimal mix of each license type to meet their needs and adjust the mix based on actual usage. Workfront also offers optional add-ons for things like increased storage, digital proofing, premium-level support, post-implementation consulting, data encryption at rest, and additional sandbox entitlements.

    Workfront Bottom Line

    • Robust enterprise work management solution
    • Supports Agile and traditional Waterfall development methodologies in parallel
    • Creates visibility that teams can use for prioritization, justification, and alignment
    • Easy for organizations to adopt and use
    • Encompasses all planned and unplanned work for technical users and business stakeholders

    Workfront FAQs

    Workfront FAQs

    Below are some frequently asked questions for Workfront.

    Q. What type of pricing plans does Workfront offer?

    Workfront offers the following pricing plans:

    Pricing model: Open Source, Subscription

    Free Trial: Not Available

    Workfront offers several license types depending on the functionality each user requires. Full licenses provides robust, enterprise-grade project management tools for project managers, administrators, and executives, while other license types arm team members and internal/external collaborators with the functionality they need to track, approve, and plan their work. Contact Workfront for more pricing information.

    Q. What are the main features of Workfront?

    Workfront offers the following features:

    • API
    • Anti spam
    • Approval process control
    • Archiving & retention
    • Assignment management
    • Assignment tracking
    • Audit trail
    • Auditing
    • Automatic notifications
    • Budget control
    • Budgeting
    • Burndown charts
    • Calendar management
    • Capacity planning
    • Client management
    • Collaboration tools
    • Collaborative review
    • Collaborative workspace
    • Compliance management
    • Configurable reporting
    • Configurable workflow
    • Custom development
    • Custom fields
    • Custom forms
    • Customizable branding
    • Dashboard creation
    • Data import/export
    • Data visualization
    • Deadline tracking
    • Disaster recovery
    • Document management
    • Drag & drop interface
    • Due date tracking
    • Email integration
    • Filtered views
    • Gantt charts
    • HTML5 technology
    • Help desk tracking
    • IT / software projects
    • Microsoft Outlook integration
    • Milestone tracking
    • Permission management
    • Planning tools
    • Portfolio management
    • Prioritizing
    • Process improvement
    • Product integration
    • Productivity reporting
    • Progress tracking
    • Project dashboard
    • Project management
    • Project templates
    • Project time tracking
    • Project tracking
    • Project workflow
    • Projections
    • Real time data
    • Real time monitoring
    • Real time reporting
    • Real time updates
    • Reporting & statistics
    • Request routing
    • Role-based permissions
    • Search functionality
    • Secure data storage
    • Security & encryption
    • Storyboarding
    • Task management
    • Task planning
    • Task scheduling
    • Third party integration
    • Time & expense tracking
    • Time tracking by project
    • Timesheet management
    • Timesheets
    • Version control
    • Workflow management

    Q. Who are the typical users of Workfront?

    Workfront has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations

    Q. What languages does Workfront support?

    Workfront supports the following languages:

    Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Portuguese, Spanish

    Q. What type of pricing plans does Workfront offer?

    Workfront has the following pricing plans:

    Open Source, Subscription

    Q. Does Workfront support mobile devices?

    Workfront supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Workfront integrate with?

    Workfront integrates with the following applications:

    ATOMIZED, Azuqua, Bitium, Boomi, Domo, Dropbox, MediaValet, Percolate, Salesforce Marketing Cloud, Widen Collective

    Q. What level of support does Workfront offer?

    Workfront offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials