About Mavenlink

The Mavenlink Industry Cloud for Professional Services™ is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably. Visit www.mavenlink.com to learn more.

Single source of truth: Mavenlink centralizes project management, project accounting, and custom reporting into a solution known as Professional Services Automation (PSA). Mavenlink’s cloud application provides a single workspace for executives, project managers, team collaborators, and contract resources. This includes powerful features for collaboration, file sharing, time and expense tracking, resource scheduling, and more.

Move the levers that drive performance: Mavenlink helps organizations optimize utilization rates, improve margins, accelerate cash collection and accurately predict future work and revenue. The application’s optional enterprise-grade Business Intelligence (BI) layer, Mavenlink Insights, offers expert-built dashboards and custom reporting for project health and profitability. Mavenlink Insights enables organizations to build unlimited custom reports in only a few clicks; this includes the ability to look at key business metrics by specific drill-downs.

Create connections between business systems to unite teams and processes: Thanks to strategic integrations with leading CRM and accounting solutions (including Salesforce, Intacct, and QuickBooks), Mavenlink customers can build a unified platform for planning, delivering, and recognizing revenue related to services delivery across their entire business lifecycle.

Designed by services professionals, for services professionals: Mavenlink’s customers include consulting firms, marketing, creative agencies, tech, IT services, and other professional services providers. Typical clients are growing companies that need a software solution to successfully manage client demand with maximized profitability at scale. Mavenlink clients reside in more than 100 countries at both public and private companies.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Mavenlink

Resource Management:
Your resources are the heart of your business and the Mavenlink platform. Mavenlink is purpose-built to tackle the resource management realities you face every day. Mavenlink offers powerful resource optimization functionality that leverages operations management science, advanced algorithms, and analytics to overcome previously intractable business problems.

Operations Management:
From project management and team collaboration to all of your back-end accounting, Mavenlink's operations management gives you the functionality you need to operate with greater clarity and control. Provide the right views to the right people and make better decisions faster. With Mavenlink, you can easily manage all your project finances in the same place. We also offer flexible invoicing options where you can submit separate invoices for Fixed Fee and Time & Materials, or create a blended invoice with all the Tasks, Deliverables, and Milestones in your project.

Business Intelligence:
With Mavenlink, all your operational data is in one place and easy to access allowing you to work smarter and drive continuous improvement. Robust reporting, real-time monitoring, and customization put you in control. Data is the backbone for timely decisions that drive your success. With Mavenlink, all your operational data is in one place and easy to access. Customizable dashboards. Over 60 meaningful, services-centric reports.

Integrations and Workflows:
Connect with existing systems. Empower your teams. Extend the value of your technology investment. And infuse agility into your work with Mavenlink M-Bridge, a first in professional services. Mavenlink’s M-Bridge will enable your technology to work how your business works, leveraging your unique business processes. When your technology is optimized your people can focus on what they do best.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Ireland, New Zealand, Singapore, United States

Supported Languages

English

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Mavenlink Software - Resource Management
Mavenlink Software - Resource Scheduling
Mavenlink Software - Project Management
Mavenlink Software - Project Accounting
Mavenlink Software - Project Costs and Estimates
Mavenlink Software - Time Tracking
Mavenlink Software - Analytics & Reporting
Mavenlink Software - Business Intelligence
Mavenlink Software - Team Collaboration
Mavenlink Software - Mobile Interface
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Mavenlink Software - Resource Management Mavenlink Software - Resource Scheduling Mavenlink Software - Project Management Mavenlink Software - Project Accounting Mavenlink Software - Project Costs and Estimates Mavenlink Software - Time Tracking Mavenlink Software - Analytics & Reporting Mavenlink Software - Business Intelligence Mavenlink Software - Team Collaboration Mavenlink Software - Mobile Interface

Features

Total features of Mavenlink: 168

  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Agile Methodologies
  • Alerts/Notifications
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Adjustments
  • Availability Management
  • Bar Chart
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Capacity Management
  • Change Management
  • Change Order Management
  • Charting
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Colour Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Cost Analysis
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Critical Path
  • Customisable Branding
  • Customisable Dashboard
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Visualisation
  • Deadline Management
  • Dependency Tracking
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Alerts
  • Employee Activity Monitoring
  • Estimating
  • Event Triggered Actions
  • Expense Tracking
  • File Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Forecasting
  • Gantt/Timeline View
  • General Ledger
  • Graphical Workflow Editor
  • Idea Management
  • Integrations Management
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kanban Board
  • Knowledge Base Management
  • Leave Tracking
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Monitoring
  • Multi-Campaign
  • Multi-Currency
  • Multiple Billing Rates
  • Multiple Projects
  • Online Time Tracking Software
  • Overtime Calculation
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Portfolio Management
  • Prioritisation
  • Productivity Analysis
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Risk Management
  • Role-Based Permissions
  • Search/Filter
  • Skills Tracking
  • Status Tracking
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Time Zone Tracking
  • Timer
  • Timesheet Management
  • To-Do List
  • Traditional Methodologies
  • Trend Analysis
  • Utilisation Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Visual Analytics
  • Visualisation
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4.2 /5
(468)
Value for Money
4/5
Features
4.1/5
Ease of Use
4/5
Customer Support
4.2/5

Already have Mavenlink?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 468
Rachel S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Project Manager's Dream Software

Reviewed on 7/10/2020

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software...

Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros

Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons

Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Mike C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Awesome platform that's only getting better

Reviewed on 31/10/2019

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day...

Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data.

Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available.

In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed.

The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

William B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Good time tracking software

Reviewed on 20/7/2021

First time using time-tracking software. Time tracking is easy enough. I haven't used much of the...

First time using time-tracking software. Time tracking is easy enough. I haven't used much of the management features to give a review of that. It seems fine, but a little rougher in some spots for us.

Pros

I like that it's online and accessible anywhere. Also like that the timer remembers where you are at even when the browser/computer is restarted.

Cons

I think it would be better or nice to have a different method of time tracking where the start time is an actual time of the day and then you (and managers) can what you did at what time specifically instead of just knowing "I spent 4 hours doing X sometime today, but don't know when".

The timer can be a bit cumbersome. Whenever you're finished, you have to manually search for the project/task to attach to. Would be better if it kept last task selected. Also, submitting time doesn't update the timesheet if you're on it and requires a refresh. I usually keep the timesheet open and just add the time to the existing project on the sheet, then clear the timer as that's the most straightforward and smoothest experience.

The API should be easier. Is the only way to get an API key through your manager? Users can't access their own accounts on their own?

Brendan M.
Overall rating
  • Industry: Management Consulting
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good system but some frustrating issues

Reviewed on 22/9/2020

Useful overall, but the more time I spend with it the more I realize it is missing some key...

Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros

From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons

Three major issues stand out to me and my colleagues:

1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution

2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually

3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

Alex U.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mavenlink is feature rich and user friendly

Reviewed on 16/4/2021

Mavenlink has been a feature-rich tool that has been adaptable to our unique model.

Mavenlink has been a feature-rich tool that has been adaptable to our unique model.

Pros

Mavenlink has a lot of custom features and functionality which was an important factor in that we needed to find a tool that met our many custom processes and workflows.

Cons

Mavenlink does not allow customers to see budget in hours or dollars, so clients can't see any sort of project burndown. New features and functionality are slow to be released, but for a platform its size, ML does a decent job of staying on top of squashing bugs.

Showing 5 reviews of 468 Read all reviews

Mavenlink FAQs

Below are some frequently asked questions for Mavenlink.

Mavenlink offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Mavenlink has the following typical customers:

51-200, 201-500, 501-1,000, 1,001+

Mavenlink supports the following languages:

English

Mavenlink supports the following devices:

Mavenlink integrates with the following applications:

Dynamics 365, Expensify, FinancialForce ERP, Gmail, Google Calendar, Google Drive, Google Workspace, HubSpot CRM, Jira, Microsoft 365, NetSuite, PayPal, QuickBooks Online Advanced, Quickbooks Online, SAP Concur, Sage Intacct, Salesforce Sales Cloud, Slack, Workday HCM, Xero, Zapier

Mavenlink offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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