--- description: Learn how Zoho Assist can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.ie/software/9913/zoho-assist Page: 1 / 56\ Next: [Next page](https://www.getapp.ie/software/9913/zoho-assist?page=2) > Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access. > > Verdict: Rated **4.7/5** by 1374 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho Assist • Support remote customers through ad-hoc, attended remote sessions. Requires no prior installation. • Unattended remote access for computers, both inside and outside LAN, by deploying remote agent. Mass deployment options available. • Send updates or patches or any type of file to your remote customer's computer quickly during the session using in-built file transfer. • Reboot any remote computer with a single click and reconnect to the session without losing control. You can also reboot in safe mode. • Zoho Assist provides a free edition for professional support needs and costs from $12/month for additional technicians. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1374 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Alerts/Notifications - Annotations - Authentication - Availability Indicator - Backup and Recovery - Billing & Invoicing - Chat/Messaging - Collaboration Tools - Conferencing - Customisable Branding - Customisable Reports - Customisable Templates - Dashboard - Desktop/Browser Sharing - Diagnostic Tools - Diagnostics Tools - Email Reminders ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Work Software](https://www.getapp.ie/directory/1699/remote-work/software) ## Related Categories - [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software) - [Remote Support Software](https://www.getapp.ie/directory/563/remote-support/software) - [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software) - [Remote Work Software](https://www.getapp.ie/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.ie/directory/1731/remote-desktop/software) ## Alternatives 1. 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Even the price is affordable and over the last 2 years I have had no access issues or delays in connecting. > > I have been thoroughly impressed by Zoho Assist’s seamless remote-access capabilities. From the moment I initiated my first session, I experienced lightning-fast connections and an intuitive interface that made navigating between multiple computers effortless. Whether providing IT support to colleagues across different locations or accessing critical files on a distant workstation, Zoho Assist delivered unparalleled responsiveness and stability. Its streamlined setup process meant less time troubleshooting and more time resolving issues—boosting both my productivity and overall client satisfaction. Beyond its speed, Zoho Assist offers a suite of advanced features that elevate remote collaboration to a new standard of professionalism. Secure file transfers, unattended access, and comprehensive session reporting ensure that every support interaction is not only efficient but also fully auditable. The platform’s robust encryption protocols and customizable security settings give me absolute confidence when handling sensitive data or conducting high-stakes troubleshooting. In all my years of using remote-support tools, Zoho Assist stands out for its combination of performance, reliability, and feature richness—making it an indispensable asset for any organization seeking top-tier remote access solutions. ----- ### "TOP Unattended Access software" — 5.0/5 > **Mario** | *11 March 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: Performance \& Usability The Ease of Use is one of its strongest suits; the interface is intuitive, allowing for a near-zero learning curve. This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes. Remote Capabilities \& Reliability The Remote Access feature is incredibly stable. While many platforms struggle with Connection Issues, I’ve found this one to be remarkably resilient even on lower bandwidth. When minor Bugs and Issues do arise—as they do with any complex software—they are usually patched quickly and don't interfere with the core experience. Support \& Investment The Customer Support team deserves a special mention. They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is unbeatable. It is a smart investment for anyone looking to streamline their operations. > > **Cons**: Sometimes renaming devices and creating groups can be a bit cumbersome, as can creating groups, since you have to go to separate and different sections. > > I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances power with simplicity, this is it. ----- ### "Zoho review" — 3.0/5 > **Patricia** | *25 January 2025* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: That I could work on a return and when I get to office its ready to print or whatever needs done > > **Cons**: I have to leave my computer on at office > > Fair to Good I like that i actually login to the program I am using ----- ### "Reliable Remote Support" — 4.0/5 > **Verified Reviewer** | *9 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Zoho Assist has been reliable and easy to use for our internal IT team supporting multiple clinic locations. The remote connection loads quickly, even at sites with limited bandwidth, and the interface is straightforward for technicians. File transfer, multi-monitor support, and unattended access all work smoothly and help us resolve issues faster. It integrates well into our workflow and saves time during busy clinic hours. > > **Cons**: Occasionally, sessions can take a moment to initialize depending on the workstation, and the browser-based launches sometimes require a refresh. > > Zoho Assist has been a dependable tool for our IT department. We support hundreds of users across several clinics, and being able to remotely assist staff quickly is essential. Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly. The platform is stable, simple to use, and fits well into our workflow. ----- ### "Great for work" — 5.0/5 > **Srdjan** | *11 February 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: I like this software because it is easy to use. It has feature that it works after restart. I like that it support Windows, MacOS and Linux. > > **Cons**: It has some bug after elevate to admin mode with resolution in Windows. That would be a think which I would like to be improved. > > It is good software, overall I like it. I see that you constantly have improvements and that I like. ----- Page: 1 / 56\ Next: [Next page](https://www.getapp.ie/software/9913/zoho-assist?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/9913/zoho-assist) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data