
About Basecamp
Basecamp is the go-to collaboration tool for thousands of teams across the globe. It offers project management, file sharing, chat, messages, and more.
Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime.
Still not sure? Check out all the reviews and give it a try with a free trial.
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- Industry: Design
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
So glad I found Basecamp!!
Reviewed on 10/8/2022
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool...
I've had a great experience with Basecamp. I've collaborated with a number of projects on this tool and it's been essential in managing my projects. Since I'm in the growing phases of my business, I SO glad they have a free feature that allows me to use 3 free projects. Once I reach a level where I have a team and I'm serving more clients, then I can see myself getting the Basecamp paid plan.
Thank you for offering such a great product!
Pros
Another designer recommended Basecamp for managing web design projects. This product allows me to keep everything for my client projects in one place! I like being able to collaborate with clients on a timeline and assigning them tasks. The chat feature is very helpful. I like that we can upload all their documents and even link to Google documents. The mobile is very useful for doing business on the go.
I can really stay organized with Basecamp and it keeps me accountable with timelines. I love that I can make it client-facing so there is a level of transparency on timelines.
I can use this tool to do all communications with clients and not have a string of emails to go through.
Cons
I've been going back and forth with the documents section and if I should use Google Drive to store documents or if I should use Basecamp. People are most familiar with Google Drive, however when I educate and train them on how to use Basecamp, then it will help them be more comfortable with navigating the software.
I would like training videos for clients to be able to get an overview of how to get the most of Basecamp while working together. If Basecamp doesn't have a video overview, then this will be something that I can work on.
Reasons for Choosing Basecamp
It was recommended to my by another designer and she said she used it for everything related to her projects. I was sold when she said she didn't email clients anymore! I was like YES! This is what I need. I get annoyed with the lost email chains and I wanted an all in one tool where I could email the client and also email designs and mockups. Asana didn't do well with emailing images to clients. They were blurry and hard to find on the email.Switched From
AsanaReasons for Switching to Basecamp
Basecamp has an easy to use interface. It allows me to share design mockups, email and live chat with clients (I've used this messaging feature a lot), store documents and keep projects on timeline. I really like the home page dashboard for each project. It's SO clear and easy to understand! Each section is labeled clearly and easy to use.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Basecamp allows me to track my team's progress easily and efficiently
Reviewed on 11/4/2020
I've used Basecamp for my team for several years now. The communications solutions, file management...
I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.
Pros
Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.
Cons
My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.
Reasons for Switching to Basecamp
Basecamp is simply more user friendly for my organization. We didn't want to use the same ticketing system that our dev ops or IT uses because we had differing needs.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Engage, Interface, Prevail: The Communication Enchantment of Basecamp
Reviewed on 29/8/2023
We were utilizing an extraordinarily made stage for group communication, but within the conclusion,...
We were utilizing an extraordinarily made stage for group communication, but within the conclusion, we concluded Basecamp fair had more usefulness and would take a toll on us. The truth that everybody has assignments distributed to them at each arrange of the extend has moreover made a difference in us getting imperative stakeholders' assent. In the event that the ventures are for exterior clients, you'll incorporate them within the extent but restrain the assets they have get to. It made a difference for me to remain organized and remember my steps when fundamental since it was so well-structured.
Pros
Basecamp's communication device is additionally very accommodating since it offers a take-note board and the capacity to post declarations. It is basic to utilize, empowers collaboration over long separations, and permits you to plan and convey reports to your colleagues. I appreciate how straightforward it is for me to connected with all of the other staff individuals. With respect to corporate upgrades and data, I felt way better taught and educated. I like utilizing this program to put through with our plan team. It incorporates all the trade information coordination capabilities our group must arrange and keep an eye on ventures.
Cons
In comparison to other devices, it offers less modern usefulness. This gadget has the potential to be utilized as a micromanagement device by inadequate directors and pioneers. The need for a few essential functionalities and the interface's extraordinary cleanliness and snugness. In the event that you're utilized to this energetic in, for illustration, Gmail, the failure to file fabric might make sorting challenging. The updating of worker profiles after the initial maker has cleared out the firm is Basecamp's greatest source of inconvenience.
- Industry: Computer Games
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Nearly great but not quite
Reviewed on 16/7/2018
We felt that the "all in one" nature of the software was great, but beyond our initial tests we...
We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.
Pros
For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.
On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.
As a project manager, this is a very useful way of seeing where everything currently "is at"
Cons
Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)
Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Task Management
Reviewed on 20/6/2023
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as...
Would highly recommend this product to others! I've used FreshService and didn't like it nearly as much as I like Basecamp. Basecamp is intuitive, easy to learn, easy to use, and helps in daily task management.
Pros
I love that I always have a record of the work I have accomplished - when we go back at the end of the month or fiscal year for reviews and for records of when items were completed, it's so helpful to have easy to access documentation to review.
Cons
Sometimes there are errors when assigning tasks to others, but that very rarely is an issue.
Basecamp FAQs
Below are some frequently asked questions for Basecamp.Q. What type of pricing plans does Basecamp offer?
Basecamp offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basecamp is available at $15 per month/per user
Q. Who are the typical users of Basecamp?
Basecamp has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Basecamp support?
Basecamp supports the following languages:
English
Q. Does Basecamp support mobile devices?
Basecamp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Basecamp integrate with?
Basecamp integrates with the following applications:
Akita, Asana, AssessTEAM, Automate.io, Calamari, ClicData, ClickUp, Clockify, CoSchedule Marketing Suite, Cyfe, Dropbox Business, Easy Insight, EvantoDesk, Eventbrite, Everhour, Evernote Teams, Expiration Reminder, Float, Formstack Forms, Freshdesk, GitHub, Gmail, Google Calendar, Gravity Forms, Harvest, Hubstaff, Instabug, Jira, Jitbit Helpdesk, Jotform, Klipfolio, Microsoft To Do, Minterapp, OmniFocus, Pipedrive, Pivotal Tracker, Proposify, Resource Guru, ScrumDo, Slack, Slickplan, SupportBee, TeamTime, Test Lodge, Tick, Time Doctor, TimeCamp, Todoist, Toggl Track, Tracked, Trello, Unito, Userback, Usersnap, Workbooks, Workstack, Wufoo, Zapier, Zoho Flow
Q. What level of support does Basecamp offer?
Basecamp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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