About Jira
With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.
Issues are everywhere: Tasks, ideas, and requests are hiding in documents, people's heads, and deep in your inbox. Use Jira to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you. Jira makes all of this easy, so your team can spend less time managing the work and more time building great software.
Work the way you want: Your process is at the heart of everything you do. Don't shoehorn your team's work into the default workflow defined by your project tracker. Jira has workflows to match your existing processes, that you can easily adapt as your team evolves. Use the tool that fits your team, don't change your team to fit your tool.
Productive, powerful planning: Teams that need to be effective and efficient choose Jira to help them capture, assign, and prioritize their work. Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly. And when you add the power of agile to Jira– with the Jira Agile add-on – you can even plan agile sprints!
Collaborate easily: On any team, it's important that people can easily share information and reach out for help when they need it. JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently. If you think that's awesome, you'll love it even more when you combine JIRA's @mentions and assignment features with the power of Confluence and HipChat.
Visibility at the speed of light: Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With Jira, you'll always know what's going on.
Collect, service, and report: With Jira Service Desk, the Jira platform becomes a modern, flexible service desk experience that streamlines customer requests and boosts your IT team's efficiency.
Agile project management: These days, just keeping track of your work isn't enough – you've got to be agile. Jira Agile adds agile project management to the power of JIRA.
Pricing starting from:
US$7.50/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jira
Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.
Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.
Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.
Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.
Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.
Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.
Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United Arab Emirates, Australia, Belgium, Brazil, Canada , Switzerland, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, India, Iceland, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway, New Zealand, Philippines, Sweden, Singapore, United States, South Africa and 23 others
Supported Languages
Czech, Danish, English, French, German , Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese and 7 others
Pricing starting from:
US$7.50/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jira: 153
Alternatives
GitHub
Teamwork
GitLab
Azure DevOps Services
Reviews
Already have Jira?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Insurance
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Jira, Functional and Effective Software
Reviewed on 26/10/2022
Pros
Jira helps me manage my work and time. My daily work process shows in Jira and this is very easy to track my productivity. The software is very flexible and I can customize reports and fields to fit my liking. The IU is very easy to use and looks clean. Easy time tracking, gives insight of what the team members have been working on and how projects are progressing. Integrates well with other softwares like Slack.
Cons
My 9years have been nothing short of wonderful. Nothing major I dislike about Jira
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jira offers a comprehensive range of project management services.
Reviewed on 12/10/2022
From last 3 years, I am using Atlassian products especially Jira. With ease, I am managing my...
From last 3 years, I am using Atlassian products especially Jira. With ease, I am managing my agile and software development products in Jira. This tool offers a vast variety of services/functionalities which really helped me a lot to manage my project and activities on a daily basis. Scrum/kanban board, automation, service desk/issue collectors & integration with other applications like servicenow, slack etc helps me to keep track of all the info at one place. The integration of Jira with other applications like Servicenow, slack, github etc helps me to keep track of all the info at one place. With Github integration, I can manage my repos and pull requests info on Jira issues. Jira slack integration helps to get the notifications each time an issue gets created in my Jira project. Jira Servicenow integration is great functionality for Incident management tracking in Jira.
Pros
The best thing about this tool is that it offers you so much functionalities that makes your day to day work easier to manage and you can easily keep track all the project info at one place. Integration with other applications is one of the great functionality what this tool offers.
Cons
There are limited automations functionalities this software has to offer. While the project is software type, it does not offer you the automations functionalities. Other than that, this tool is a one stop solution for all your project needs.
Alternatives Considered
Zoho SprintsReasons for Switching to Jira
Jira is my preferred option over Zoho because of their superior user interface and user experience.- Industry: Telecommunications
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
dont Jira the reaper
Reviewed on 29/9/2022
Market leader that have just got lazy.....so much potential and havent seen a new valuable feature...
Market leader that have just got lazy.....so much potential and havent seen a new valuable feature in years.
Pros
For scrum and development cycles it is very very good
Cons
From a product management POV it does not have any of the features or flexibility available. Customising is a massive headache...everything you think you should be able to do is actually not possible and it takes a huge amount of time to source and research topics in help section.
Very frustrating
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Highly flexible Agile project management tool but a little complicated to use.
Reviewed on 26/8/2022
I love using Jira as I can configure it as per my project's needs and I highly recommend this tool...
I love using Jira as I can configure it as per my project's needs and I highly recommend this tool if your team is following 'Agile Development' process.
Pros
I have been using Jira from last 5+ years now for Backlog management, Requirements management, Bug tracking and creating Dashboards for project review meetings with leadership. It's extremely flexible tool where you can configure your own workflows and customize it as per your project's needs. It's my go-to Agile project management tool (especially for Scrum). It's so easy to create and manage user stories, bugs, technical tasks etc. You can tag your user stories as per Epics and Features, you can also add labels to each ticket. You can track the status of any ticket and also see the bandwidth allocation of various teams. In JIRA, you can add advanced search filters to view only those user stories that has particular combination of fields (like specific assignee, status, epic name etc.). Moreover, JIRA Dashboard provides a bird's eye view of the overall project status which gives the real time visibility to you and the leadership team.
The UI is very clean and simple and it makes Agile Development very productive, once you get the hang of it. Plus, it's very well integrated with many popular apps like Google workplace, workday, slack etc.
But there is definitely a steep learning curve with Jira. The success of this product largely depends on how your management/leadership standardize various processes and workflows within Jira.
Cons
Jira doesn't allow you to add multiple assignee on one user story, and this becomes a concern when multiple developers are working on one story.
Also, it's hard to get support from Atlassian when you are facing some technical issues.
Additionally, in my experience, I have found that as Jira provides great level of customization, it can become really messy, if multiple management styles are involved during project planning phase. The workflows can get overly complicated and as a Product Owner, you find yourself stuck in updating the ticket statuses all day long.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
There are many programs to manage projects and teams, but they are not Jira
Reviewed on 27/10/2022
As I already mentioned in the example of use in the Pros section, from the simplest project (a...
As I already mentioned in the example of use in the Pros section, from the simplest project (a shopping list), to the most complex, the integration of several work teams from different areas and several very diverse projects, You need software that makes work, communication and organization easier.Jira offers us that, simplifying the management, planning and management of issues, without Jira, order becomes chaos.
Pros
I will give an example of how I used it on one occasion and the advantages of having had this software.I was hired by a digital marketing company to improve proprietary applications, internal APIs, creation and migration of landing pages made in WP for our clients, migration of PHP applications to Python, server management, diversity of containers... The DevOps who was doing all that work left the company.An external audit was hired that provided workers spread all over the world, Spain, India, Latam...So we find ourselves with a lot of work, from very different areas, work environments and projects of all kinds and just one person to manage everything.With Jira we all worked under the same environment to organize tasks, but above all incidents and bugs, and with the need to manage the priorities of each new element that entered our work boards.At a glance, I could assign tasks, review code, refactor or modify it, and upload it to the test servers. Review the tickets, with screenshots of the errors or the new results that should be obtained. Keep in touch with everyone from one place and also receive all feedback in Jira.It was months of hard work, without Jira it would have been impossible to manage it.
Cons
Despite having Jira with everything necessary for software development, sometimes it becomes more complex and less visual than if we accompany it with some extras, also from Atlassian. So it is easier for some boards or planning to use Trello, GitHub or Bitbucket for continuous integration, Sourcetree to make the different branches and versions more visual, Composer for team collaboration...
Alternatives Considered
TrelloReasons for Choosing Jira
It is expensive to maintain and you never get the ease of use and tools of software of this quality.Reasons for Switching to Jira
It is more complete for incident management, priorities integrates better with other solutionsJira FAQs
Below are some frequently asked questions for Jira.Q. What type of pricing plans does Jira offer?
Jira offers the following pricing plans:
- Starting from: US$7.50/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users
Q. Who are the typical users of Jira?
Jira has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Jira support?
Jira supports the following languages:
Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese
Q. Does Jira support mobile devices?
Jira supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jira integrate with?
Jira integrates with the following applications:
Balsamiq, Bitbucket, CA Flowdock, Confluence, ConnectWise PSA, Dovico, EazyBI Cloud, Get Satisfaction, GitHub, Gliffy, Harvest, HipChat, Hubstaff, JIRA Service Management, Lucidchart, Microsoft Outlook, Salesforce Sales Cloud, Weekdone, Zendesk Suite, Zephyr Enterprise
Q. What level of support does Jira offer?
Jira offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Jira.
- Project Management Software
- App Development Software
- Workflow Management Software
- Task Management Software
- Project Portfolio Management Software
- Issue Tracking Software
- Business Management Software
- Agile Project Management Software
- Product Roadmap Software
- Product Management Software
- Marketing Planning Tools
- Bug Tracking Software
- OKR Software
- Productivity Software
- Collaboration Software
- IT Project Management Software
