SuccessFactors

Cloud-based Human Capital Management (HCM) software

3.9 /5 (205 reviews) Write a Review!

SuccessFactors Overview

What is SuccessFactors?

Unlike talent management and human capital management vendors, SuccessFactors offers more than process efficiency and transactional cost savings. Both enterprise-class and small to midsize businesses can use our full suite of talent solutions, core HR, collaboration, and workforce analytics to improve productivity and engage, retain, and motivate employees. And as a SAP company with world-class technology under the hood, SuccessFactors is positioned to provide end-to-end integrated business solutions that address the biggest business challenges companies face.

SuccessFactors Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing information is available on request.


SuccessFactors Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 3 others, India, Japan, Germany
Supported Languages
Chinese (Simplified), English, French, German, Japanese, Korean, Russian

Media

SuccessFactors video SuccessFactors screenshot:

SuccessFactors Reviews

SuccessFactors Reviews

Overall rating
3.9
/
5
Excellent
58

Very good
94

Average
43

Poor
6

Terrible
4

Value for Money
3.5
Features
3.9
Ease of Use
3.7
Customer Support
3.6
74% recommended this app
Tiana T.

There's always something in here you didn't know it was capable of

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.


Amy V.

Adequate ATS Tool

The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.


Omar M.

SAP SF

My overall experience with SAP SuccessFactors has been neutral.


Conrado B.

SAP is a very powerful ERP system but must be for smart people to be able to fully...

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.


Eduardo L.

Great HR software and for salaries & benefits

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.


Tiana T.
Industry: Automotive
Company size: 1,001-5,000 Employees

There's always something in here you didn't know it was capable of

Used Daily for 1+ year
Reviewed on 13/3/2019
Review Source: Capterra

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pros

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy V.
Industry: Telecommunications
Company size: 10,000+ Employees

Adequate ATS Tool

Used Daily for 2+ years
Reviewed on 11/3/2020
Review Source: Capterra

The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Pros

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Omar M.
Industry: Government Administration
Company size: 10,000+ Employees

SAP SF

Used Daily for 2+ years
Reviewed on 5/3/2020
Review Source: Capterra

My overall experience with SAP SuccessFactors has been neutral.

Pros

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Conrado B.
Industry: Airlines/Aviation
Company size: 501-1,000 Employees

SAP is a very powerful ERP system but must be for smart people to be able to fully functionality

Used Daily for 2+ years
Reviewed on 27/5/2018
Review Source: Capterra

We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.

Pros

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Cons

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 5.0/10

Eduardo L.
Industry: Construction
Company size: 1,001-5,000 Employees

Great HR software and for salaries & benefits

Used Weekly for 2+ years
Reviewed on 14/12/2019
Review Source: Capterra

The employee management has improved substantially since Success Factors was implemented in my company. From training management to team management and career development, everything can be done from here, and it's mobile so, I can approve requests and track other things while on the go.

Pros

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Cons

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
7.1/10
Based on 205 user ratings
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SuccessFactors Pricing

SuccessFactors Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing information is available on request.

Pricing information is available on request.

Value for Money
3.5/5
Based on 205 user ratings
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SuccessFactors Features

SuccessFactors Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3.9/5
Based on 205 user ratings
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Categories

Additional information for SuccessFactors

Additional information for SuccessFactors

Key features of SuccessFactors

  • Analytics
  • Compensation management
  • Digital boardroom
  • Electronic signature
  • Employee development
  • Employee onboarding
  • Goal tracking
  • Learning management
  • Payroll management
  • Performance management
  • Recruiting
  • Succession planning
  • Time & attendance management
  • Timesheets
  • Workforce management
  • Workforce planning

SuccessFactors FAQs

SuccessFactors FAQs

Below are some frequently asked questions for SuccessFactors.

Q. What type of pricing plans does SuccessFactors offer?

SuccessFactors offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing information is available on request.

Q. What are the main features of SuccessFactors?

SuccessFactors offers the following features:

  • Analytics
  • Compensation management
  • Digital boardroom
  • Electronic signature
  • Employee development
  • Employee onboarding
  • Goal tracking
  • Learning management
  • Payroll management
  • Performance management
  • Recruiting
  • Succession planning
  • Time & attendance management
  • Timesheets
  • Workforce management
  • Workforce planning

Q. Who are the typical users of SuccessFactors?

SuccessFactors has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does SuccessFactors support?

SuccessFactors supports the following languages:

Chinese (Simplified), English, French, German, Japanese, Korean, Russian

Q. Does SuccessFactors support mobile devices?

SuccessFactors supports the following devices:

Android, iPhone, iPad

Q. What other apps does SuccessFactors integrate with?

SuccessFactors integrates with the following applications:

Agylia, Betterworks, Bitium, Capabiliti, HireMojo, HireVue, Jostle, MentorcliQ, SkillSurvey, interviewstream

Q. What level of support does SuccessFactors offer?

SuccessFactors offers the following support options:

Forum, Knowledge Base, Online Support, Video Tutorials, FAQs, Phone Support