About SurePayroll

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses. This payroll service includes payroll calculations, deductions, filing and payment of payroll taxes, direct deposit, and employee access to pay stubs, among other features.

With SurePayroll's mobile payroll apps, you can process payroll from anywhere...on vacation, at the DMV or perhaps in your pajamas in the middle of the night. There are no limits as to where and when you can log in and access your SurePayroll account. Also, access your past payrolls through reports, update employee or company information and stay on top of payroll & compliance deadlines, holidays and employees' birthdays.

Get a Free 2-Month Trial.

Pricing starting from:

US$19.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SurePayroll

-Easy-to-manage Workers Compensation
-401(k) Retirement Plans that Fit Your Business
-Affordable Health Insurance for Small Business
-Pre-Employment Screening and New Hire Reporting

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$19.99/month

  • Free Version
  • Free Trial
  • Subscription

Images

SurePayroll Software - 1
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SurePayroll video
SurePayroll video
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Features

Total features of SurePayroll: 34

  • 401(k) Tracking
  • Access Controls/Permissions
  • Applicant Tracking
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Direct Deposit
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Health Insurance Administration
  • Leave Tracking
  • Multi-Location
  • Multi-State
  • Payroll Management
  • Payroll Reporting
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Retirement Plan Management
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Alternatives

RUN Powered by ADP

4.5
#1 Alternative to SurePayroll
RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

Paychex Flex

4.1
#2 Alternative to SurePayroll
Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic...

ADP TotalSource

4.2
#3 Alternative to SurePayroll
ADP TotalSource is a full-service HR management and benefits administration platform which automates taxes, payroll,...

Quickbooks Online

4.3
#4 Alternative to SurePayroll
QuickBooks Online is a complete small business accounting solution which allows users to manage all their financial...

Reviews

Overall rating

4.1 /5
(224)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 224
Pete P.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SurePayroll - accurate, timely, easy to use

Reviewed on 7/11/2018

Pros

Love that we are able to provide every employee with their own log in access to view history, print copies of checks and W-2's. Frees up a lot of time by allowing them to perform this critical task.

Cons

Nothing negative too report. We have not experienced any problems with accuracy of data, and their security is excellent.

Joan C.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good priced payroll service

Reviewed on 4/2/2021

Overall it has been excellent. The set up was easy, using it is simple, they notify me and the...

Overall it has been excellent. The set up was easy, using it is simple, they notify me and the employee when paid, the customer service is helpful and easy to reach.

Pros

Easy to use, online interface, really good support. Much less costly than prior service. They made switching from prior service quite easy. They can do pay by pay worker’s compensation.

Cons

I don’t always run my payroll on the same schedule and am always resetting things. Would like more ability to customize the reports.

Alternatives Considered

Gusto and Patriot Payroll

Reasons for Choosing SurePayroll

Cost too much for such a small payroll. I liked the software and the company but could not justify the cost. They rolled back the increase for me once, but would not do it again. They made no effort to try to retain me when I called about closing my account. More annoying was that they then called me and emailed me over and over months later to try to get me back.

Switched From

RUN Powered by ADP

Reasons for Switching to SurePayroll

Owned by Paychex which I had used before, good pricing, had all features I needed.

Response from SurePayroll

Joan, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

Mark N.
Overall rating
  • Industry: Legal Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

SurePayroll is Not Bad

Reviewed on 14/6/2022

It was okay but I did not stay with them for long.

It was okay but I did not stay with them for long.

Pros

I liked that it was easy to use. The price was nice, too. They are part of PayChex which is a much bigger company and cost a lot more to use.

Cons

You have to pay for things that I think should be included. A clock in and out is extra. Reports are extra, etc.

Scott P.
Overall rating
  • Industry: Information Services
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Support Delays and Inaccuracies

Reviewed on 21/6/2022

Terrible. Support hold times are 90 minutes plus and I have had to talk to about 7 different...

Terrible. Support hold times are 90 minutes plus and I have had to talk to about 7 different people to try and get things done. We had a complete mess with transitioning of people from one company to another and they took months to sort it out. My overall experience has been very bad and the bounce from person to person within their team AND THEIR LACK OF INTERNAL COMMUNICATION is alarming. I would switch but I cannot chance them screwing up again and creating tax issues for my employees. Absolutely TERRIBLE experience every time I try and deal with them.

Pros

Easy to run once it is set up, it is quick to process a payroll.

Cons

The transition from our previous company to a new one was a disaster and SurePayroll was the one that assisted with it.

Peipei Y.
Overall rating
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent payroll service

Reviewed on 22/3/2022

Pros

This is an extremely easy software to use for managing payroll. It is very user friendly, runs detailed reports and even has an app! My employees love the app!

Cons

Everything is great. I highly recommend this.

Showing 5 reviews of 224 Read all reviews

SurePayroll FAQs

Below are some frequently asked questions for SurePayroll.

SurePayroll offers the following pricing plans:

  • Starting from: US$19.99/month
  • Pricing model: Subscription
  • Free Trial: Available

Starting at $19.99 plus, $4 per employee and a 2-month free trial for small business customers. App is free to employees of companies that run payroll with SurePayroll.

SurePayroll has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

SurePayroll supports the following languages:

English

SurePayroll supports the following devices:

Android (Mobile), iPhone (Mobile)

SurePayroll integrates with the following applications:

QuickBooks Online Advanced, Xero

SurePayroll offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for SurePayroll.