About SurePayroll

SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses. This payroll service includes payroll calculations, deductions, filing and payment of payroll taxes, direct deposit, and employee access to pay stubs, among other features.

With SurePayroll's mobile payroll apps, you can process payroll from anywhere...on vacation, at the DMV or perhaps in your pajamas in the middle of the night. There are no limits as to where and when you can log in and access your SurePayroll account. Also, access your past payrolls through reports, update employee or company information and stay on top of payroll & compliance deadlines, holidays and employees' birthdays.

Get a Free 2-Month Trial.

Pricing starting from:

US$19.99/month

  • Free Trial
  • Subscription

Key benefits of SurePayroll

-Easy-to-manage Workers Compensation
-401(k) Retirement Plans that Fit Your Business
-Affordable Health Insurance for Small Business
-Pre-Employment Screening and New Hire Reporting

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$19.99/month

  • Free Trial
  • Subscription

Images

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SurePayroll video
SurePayroll video
SurePayroll screenshot: SurePayroll screenshot:

Features

Total features of SurePayroll: 46

  • 401(k) Tracking
  • Access Controls/Permissions
  • Accounting Integration
  • Applicant Tracking
  • Authentication
  • Benefits Management
  • Chat/Messaging
  • Check Printing
  • Compensation Management
  • Contractor Management
  • Customizable Fields
  • Direct Deposit
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Health Insurance Administration
  • Leave Tracking
  • Multi-Location
  • Multi-State
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Question Library
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Retirement Plan Management
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Time Tracking
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Alternatives

Rippling

4.9
#1 Alternative to SurePayroll
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BambooHR

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#2 Alternative to SurePayroll
BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals,...

Zenefits

4.2
#3 Alternative to SurePayroll
The Zenefits platform integrates all processes, apps, and tools needed, including payroll, HR, benefits, compliance,...

RUN Powered by ADP

4.5
#4 Alternative to SurePayroll
RUN Powered by ADP® is a proven small business payroll solution built with ADP’s experience and knowledge gained from...

Reviews

Overall rating

4.3 /5
(208)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 208
Pete P.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SurePayroll - accurate, timely, easy to use

Reviewed on 7/11/2018

Pros

Love that we are able to provide every employee with their own log in access to view history, print copies of checks and W-2's. Frees up a lot of time by allowing them to perform this critical task.

Cons

Nothing negative too report. We have not experienced any problems with accuracy of data, and their security is excellent.

Wendy C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payroll service at an affordable price

Reviewed on 13/3/2020

We have a very small dental office (5 employees) and I run the whole business aspect, so I needed a...

We have a very small dental office (5 employees) and I run the whole business aspect, so I needed a simple, easy to use solution for payroll. We had used ADP and Paychex for years and it worked. But when I moved to Surepayroll just to save money I didn't realize how easy payroll really could be. I love their online interface. Doing payroll takes me no time at all. The W2 reporting has been excellent as well.

Pros

It is very user friendly. I seldom if ever need any technical assistance, but when I have it was easy and the person helping me was extremely knowledgeable.

Cons

My employees have complained that accessing their account online has been difficult. We find that it doesn't work well on a smartphone and it must be accessed via a desktop or laptop computer. This needs to be addressed because many of my employees no longer have a computer at home. They rely soley on their phone or tablet for their computer needs.

Response from SurePayroll

Wendy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with SurePayroll. Thanks again for your kind words.

Tony F.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

SurePayroll is a good payroll company to use but it is very outdated

Reviewed on 15/4/2021

My overall experience is good. Their customer support is good. I've never had any issues with...

My overall experience is good. Their customer support is good. I've never had any issues with their customer service.

Pros

If you want a basic payroll system then SP will do the job. The software is fairly easy to use. I've been using SP for 18 years and for the most part, it works well. I love having access to any reports I need almost instantly.

Cons

My biggest gripe with SP is it hasn't kept up with the times. It's the same software that I've been using for the last 18 years which means it doesn't have many bells and whistles. It doesn't integrate any time records...I have to use a separate service to keep track of time. It doesn't work well on a smartphone or tablet. You can't give more than one person access to the system (no bookkeeper and CPA...just one) You have to verify through text every time you try and log in. Any time you change employee info you have to reset your payroll info and start all over again. You can't have too many line items on the paystub. You can't change the names of some on-the-line items.

Response from Paychex

Tony, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

Michael J.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Save Your Time, Energy and Money and find something else!

Reviewed on 21/2/2020

I signed up with RM, who is a nice guy btw. I wanted to get set up with their payroll system and...

I signed up with RM, who is a nice guy btw. I wanted to get set up with their payroll system and also use a time keeping product. I explained what I was looking for in a time keeping product and they referred me to their time keeping system because it could do things like have 3rd party managers approve time. I was told that by the rep, manager and then discovered a week later that I couldn't do it by their implementation team. Ok, I get it, they were wrong. I understand. They referred me to a list of their partners of about 12-15 or so. So I go through that whole list (which takes time btw) and pick one. I'm like "yay!" got one... finally fixed. Then a week later, it is discovered that they actually aren't a time keeping partner even though they referred me to them. And this was already after I spent $1k on setting up with that "partner". So, then I'm like whatever, you guys are clueless, let me think of a solution here. They offer me a free month of service for my troubles. Sweet. At this point, I just want to be able to pay people. I could go on in more detail but have to be brief because I'm running out of space, so here are my highlights...I set up payroll and guess what? like most of their software architecture it didn't work, the people didn't get paid. They were like, where's my paycheck? Same day I called Intuit Payroll and they took care of everything in one hour and got people paid! what a shit show from SurePayroll. Should be called ShitPayroll or unSurePayroll.

Pros

At first it was easy to use. But that only lasted a day. Everything on the back end of their software is crap. Bad connections. Different teams don't communicate to each other. It's a sad case. They should either try to fix it or give up in the industry. I definitely do not recommend them.

Cons

Whoever runs this company needs to re-examine EVERYTHING. From your front line reps, to your managers, to your operations, to you Customer Service Team to your engineers or IT staff that develop and maintain your SaaS product. I don't know how a company like Paychex can by SurePayroll and not make it better than what it is. People are nice but pretty much clueless and not helpful.

Response from SurePayroll

Michael, we are sorry that your experience with SurePayroll didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Please contact us at [email protected] or call our support team at 877-956-7873 so we can gather some additional information. We'll work with you to resolve any issues as quickly as possible. Thank you.

Joan C.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good priced payroll service

Reviewed on 4/2/2021

Overall it has been excellent. The set up was easy, using it is simple, they notify me and the...

Overall it has been excellent. The set up was easy, using it is simple, they notify me and the employee when paid, the customer service is helpful and easy to reach.

Pros

Easy to use, online interface, really good support. Much less costly than prior service. They made switching from prior service quite easy. They can do pay by pay worker’s compensation.

Cons

I don’t always run my payroll on the same schedule and am always resetting things. Would like more ability to customize the reports.

Response from SurePayroll

Joan, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

Showing 5 reviews of 208 Read all reviews

SurePayroll FAQs

Below are some frequently asked questions for SurePayroll.

SurePayroll offers the following pricing plans:

  • Starting from: US$19.99/month
  • Pricing model: Subscription
  • Free Trial: Available

Starting at $19.99 plus, $4 per employee and a 2-month free trial for small business customers. App is free to employees of companies that run payroll with SurePayroll.

We do not have any information about SurePayroll features

SurePayroll has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

SurePayroll supports the following languages:

English

SurePayroll supports the following devices:

Android (Mobile), iPhone (Mobile)

SurePayroll integrates with the following applications:

QuickBooks Online Advanced, Xero

SurePayroll offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for SurePayroll.