About SurePayroll
SurePayroll provides full-service online payroll to tens of thousands of U.S.-based small businesses. This payroll service includes payroll calculations, deductions, filing and payment of payroll taxes, direct deposit, and employee access to pay stubs, among other features.
With SurePayroll's mobile payroll apps, you can process payroll from anywhere...on vacation, at the DMV or perhaps in your pajamas in the middle of the night. There are no limits as to where and when you can log in and access your SurePayroll account. Also, access your past payrolls through reports, update employee or company information and stay on top of payroll & compliance deadlines, holidays and employees' birthdays.
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Pricing starting from:
US$29.99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SurePayroll
Key benefits of SurePayroll
-Easy-to-manage Workers Compensation
-401(k) Retirement Plans that Fit Your Business
-Affordable Health Insurance for Small Business
-Pre-Employment Screening and New Hire Reporting
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$29.99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to SurePayroll
Images
Features
Total features of SurePayroll: 35
Alternatives
Heartland Payroll
Quickbooks Online
ACS
Paycom
Reviews
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- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SurePayroll - accurate, timely, easy to use
Reviewed on 7/11/2018
Pros
Love that we are able to provide every employee with their own log in access to view history, print copies of checks and W-2's. Frees up a lot of time by allowing them to perform this critical task.
Cons
Nothing negative too report. We have not experienced any problems with accuracy of data, and their security is excellent.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best payroll service at an affordable price
Reviewed on 13/3/2020
We have a very small dental office (5 employees) and I run the whole business aspect, so I needed a...
We have a very small dental office (5 employees) and I run the whole business aspect, so I needed a simple, easy to use solution for payroll. We had used ADP and Paychex for years and it worked. But when I moved to Surepayroll just to save money I didn't realize how easy payroll really could be. I love their online interface. Doing payroll takes me no time at all. The W2 reporting has been excellent as well.
Pros
It is very user friendly. I seldom if ever need any technical assistance, but when I have it was easy and the person helping me was extremely knowledgeable.
Cons
My employees have complained that accessing their account online has been difficult. We find that it doesn't work well on a smartphone and it must be accessed via a desktop or laptop computer. This needs to be addressed because many of my employees no longer have a computer at home. They rely soley on their phone or tablet for their computer needs.
Response from SurePayroll
Wendy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with SurePayroll. Thanks again for your kind words.
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use self service payroll
Reviewed on 30/9/2022
I have been using this service since my previous service raised the price again. The payroll...
I have been using this service since my previous service raised the price again. The payroll service has been easy to use, has tax compliance and direct deposit and is reasonably priced.
Pros
I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. It is also reasonably priced. While designed to be self service, but the support is excellent.
Cons
If you are off schedule it gets harder to get back on track.
Alternatives Considered
GustoReasons for Choosing SurePayroll
Cost. I was happy with ADP but could not justify the cost. They made no attempt to keep me, but keep making offers to entice me back.Reasons for Switching to SurePayroll
I had used Paychex previously and Sure is their online product for smaller companies.- Industry: Computer Software
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Save Your Time, Energy and Money and find something else!
Reviewed on 21/2/2020
I signed up with RM, who is a nice guy btw. I wanted to get set up with their payroll system and...
I signed up with RM, who is a nice guy btw. I wanted to get set up with their payroll system and also use a time keeping product. I explained what I was looking for in a time keeping product and they referred me to their time keeping system because it could do things like have 3rd party managers approve time. I was told that by the rep, manager and then discovered a week later that I couldn't do it by their implementation team. Ok, I get it, they were wrong. I understand. They referred me to a list of their partners of about 12-15 or so. So I go through that whole list (which takes time btw) and pick one. I'm like "yay!" got one... finally fixed. Then a week later, it is discovered that they actually aren't a time keeping partner even though they referred me to them. And this was already after I spent $1k on setting up with that "partner". So, then I'm like whatever, you guys are clueless, let me think of a solution here. They offer me a free month of service for my troubles. Sweet. At this point, I just want to be able to pay people. I could go on in more detail but have to be brief because I'm running out of space, so here are my highlights...I set up payroll and guess what? like most of their software architecture it didn't work, the people didn't get paid. They were like, where's my paycheck? Same day I called Intuit Payroll and they took care of everything in one hour and got people paid! what a shit show from SurePayroll. Should be called ShitPayroll or unSurePayroll.
Pros
At first it was easy to use. But that only lasted a day. Everything on the back end of their software is crap. Bad connections. Different teams don't communicate to each other. It's a sad case. They should either try to fix it or give up in the industry. I definitely do not recommend them.
Cons
Whoever runs this company needs to re-examine EVERYTHING. From your front line reps, to your managers, to your operations, to you Customer Service Team to your engineers or IT staff that develop and maintain your SaaS product. I don't know how a company like Paychex can by SurePayroll and not make it better than what it is. People are nice but pretty much clueless and not helpful.
Response from SurePayroll
Michael, we are sorry that your experience with SurePayroll didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Please contact us at [email protected] or call our support team at 877-956-7873 so we can gather some additional information. We'll work with you to resolve any issues as quickly as possible. Thank you.
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Appreciative of The Ease that is SurePayroll
Reviewed on 11/8/2022
Pros
Surepayroll puts me at ease, knowing that once our time is submitted, the staff will be alerted via email that a paystub has been formed, and they will automatically be direct deposited - always without issue!
Cons
Switching to Surepayroll was difficult, as the onboarding directions are a bit confusing.
SurePayroll FAQs
Below are some frequently asked questions for SurePayroll.Q. What type of pricing plans does SurePayroll offer?
SurePayroll offers the following pricing plans:
- Starting from: US$29.99/month
- Pricing model: Subscription
- Free Trial: Available
Starting at $19.99 plus, $4 per employee and a 2-month free trial for small business customers. App is free to employees of companies that run payroll with SurePayroll.
Q. Who are the typical users of SurePayroll?
SurePayroll has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does SurePayroll support?
SurePayroll supports the following languages:
English
Q. Does SurePayroll support mobile devices?
SurePayroll supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does SurePayroll integrate with?
SurePayroll integrates with the following applications:
QuickBooks Online Advanced, Xero
Q. What level of support does SurePayroll offer?
SurePayroll offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for SurePayroll.
