Greetly
About Greetly
Greetly is military-grade visitor management solution. Trusted by by Garmin, DHL, Lennar Homes, The Dallas Cowboys, the US Air Force and countless more. Using Greetly is easy - visitors tap the purpose of their visit, select the employee there are there to see and enter whatever contact information you wish to collect. Greetly instantly notifies employees via voice call, text message, email, Slack, Microsoft Teams or Google Chat and logs the visitor’s information. Schedule a personal demo at https://www.greetly.com?utm_source=getapp&utm_medium=ppc&utm_campaign=reviews
Greetly is touchless keeping your workplace safe from COVID-19 and other illnesses. Greetly’s visitor interface is white labeled. Customize Greetly to perfectly fit your brand and reception needs. Setup takes minutes and requires no technical skills. Plus, Greetly can take visitor photos, print visitor badges, capture eSignatures on your NDA and so much more.
Greetly instantly notifies the selected employee that a visitor has arrived using their choice of phone call, email, text message and/or Slack message. Employees can also add backups, so an important visitor or delivery is never missed. A full log of visitors is stored in the cloud, with the visitor’s name and company, photos, signatures, visit reasons, check-in and check-out times, and host employee, and this information can be accessed from any web browser.
Key benefits of Greetly
• The world's most customizable visitor management system.
• Greetly provides touchless visitors and employee check-in
• White-labeled so visitors only see your brand
• Instant reception notifications by voice call, text message, email, Microsoft Team, Google Chat or Slack
• Keep your workplace healthy with temperature scans of everyone that enters the premises
• Collect eSignatures on NDAs, waivers, COVID screening questionnaires and more
• Tons of integrations means Greetly connects with all the tools you already use
• Our cloud-based visitor log puts all your information at your fingertips
• Emergency evacuation notifications and watchlists keep your people, data and physical assets safe
• Beloved by global leaders including the US Air Force, Garmin, Canadian Broadcasting Company and countless more
• As features on NBC, The Denver Post, Tech Crunch, Snack Nation and others.
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79 Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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- Likelihood to recommend 10.0 /10
Greetly makes us more efficient
Reviewed on 12/2/2020
Pros
Ease of use, tools our organization needed to keep inbound visitors organized without any one person necessarily needing to "own" front door management.
Cons
Wish we would have found out about Greetly sooner!
Response from OfficeSpace Software
Greetings Zack! On behalf of the entire Greetly team, we are so glad you are making the most of your visitor management system. And quite thankful you took the time to leave us a review. Please contact us anytime we can improve your experience further.
- Industry: Law Enforcement
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 10.0 /10
Quick and easy way to increase efficiency at a busy reception station
Reviewed on 12/12/2018
We were seeking a way to triage our increasing foot traffic and reduce check in waiting times for...
We were seeking a way to triage our increasing foot traffic and reduce check in waiting times for people with scheduled appointments waiting behind people getting assistance completing complex forms. Receptionists had been doing their best to pause in the middle of explanations and to check in waiting people and contact the person they were meeting with then going back to the person they were working with. This created tension and frustration for people being helped, and the lack of focus resulted in errors in paperwork, hosts not being contacted and several other vexing issues.
As a busy government office we are always looking for ways to increase our efficiency and customer service - but adding additional staff was a non-starter and our first look into kiosk and check in systems was daunting, expensive and too much for us to handle. We knew it had to be easier and started looking into apps. After two failed pilots we finally found Greetly - a less expensive and more functional version of our previous app ventures. After some tooling around by a not totally tech savvy person and a small investment in several refurbished ipads and security enclosures we have kiosks up and running in both of our lobbies.
After just a week of use our clients and staff have all raved about the new functionality . On a daily basis two thirds of the former foot traffic is being handled by the Kiosk, allowing our staff to focus on and provide the best service possible to our clients.
Pros
- Quick to set up and install
- Easy End User interface
- Flexible and easy to make changes
- Staff access to maintain contact information and status
- Low cost entry for large payoff
Cons
Overall very functional and good level of flexibility to make it fit our unique needs but the following improvements to central administration and roles would be really helpful:
- Would like ability to create buttons and waiver forms that I can push to multiple lobby locations, currently you must set up each location from scratch
- Ability to view visitor logs for account and filter by location as desired, currently must go to a different page to see each locations log
- Role for staff that allows them to view and manage user log without access to other set-up options
- Ability for staff to put an auto text response to notifications that would be sent to the phone number entered by the client
Response from OfficeSpace Software
Thank you Samantha. We know how important your work is serving the people of Marin County in Northern California and we are glad we facilitate you and your team's ability to get more done. Thank you for the positive review and we have taken your feedback to heart (and the product team).
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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- Likelihood to recommend 7.0 /10
A Smart Visitor Management System
Reviewed on 7/2/2025
Greetly is a cloud-based visitor management system designed to help businesses streamline check-ins,...
Greetly is a cloud-based visitor management system designed to help businesses streamline check-ins, visitor tracking, and security. It’s a great tool for offices, co-working spaces, and secure facilities looking to modernise front-desk operations.
Pros
Easy-to-use interface with a customisable check-in process.
Cons
Occasional syncing issues with integrations.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 10.0 /10
HUGE Timesaver; We should have used this years ago!
Reviewed on 9/4/2019
We're saving money by streamlining visitors to our brick-and-mortar without needing to pay a person...
We're saving money by streamlining visitors to our brick-and-mortar without needing to pay a person to do what this app so easily does on its own. Greetly is worth EVERY penny.
Pros
Our favorite things about Greetly is that, quite simply, it saves us money. Furthermore, it produces less-friction for our clients/visitors and gives them a professional, easy reception. We absolutely love Greetly!
Cons
We always have some people who don't know how to use it (or, perhaps more likely, don't want to use it).
There are some people who come in that seem to absolutely NEED human-contact. In that regard, Greetly doesn't completely replace the role that a traditional receptionist fills.
Response from OfficeSpace Software
Our mission is to save workers time so they can get more done and live more fulfilling lives. It is really rewarding to see we are achieving that goal for our clients. Thank you for carving out some time to share the value Greetly visitor management system has created for you and your organization.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 9.0 /10
Greetly Receptionist
Reviewed on 26/3/2019
I love it, and everyone who comes to me asks about it
I love it, and everyone who comes to me asks about it
Pros
Using greetly has allowed my small business to operate proficiently without a receptionist. All of my guest love the ease of signing in and I know exactly when they arrive.And some of my appointments very few though are not very tech savvy but they learned how to use it with very little reluctance
Cons
There is no one there to tell my guest if i'm delayed or in a meeting .
Response from OfficeSpace Software
Thanks for this stellar review of Greetly. We strive to provide an easy user interface, great support and lots of features so we can save you time. It is very satisfying to hear we have met your expectations.
Greetly FAQs
Below are some frequently asked questions for Greetly.Q. What type of pricing plans does Greetly offer?
Greetly offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Available
You won’t believe the number of features Greetly provides for a low monthly fee. All subscriptions include a) touchless visitor check-in, b) unlimited users, c) unlimited check-ins, d) unlimited host notifications via voice, text, email, Microsoft Teams, Google Chat, and Slack notifications, e) 24/7/365 support via voice, live chat, and email. No extra charges or hidden fees. See our entire feature set visit https://www.greetly.com/pricing.
Q. Who are the typical users of Greetly?
Greetly has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Greetly support?
Greetly supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Greetly support mobile devices?
Greetly supports the following devices:
Android (Mobile), iPad (Mobile)
Q. What other apps does Greetly integrate with?
Greetly integrates with the following applications:
Google Chat, Google Workspace, Microsoft Azure, Microsoft Entra ID, Microsoft Teams, Rippling, Slack, Zapier
Q. What level of support does Greetly offer?
Greetly offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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