About Carbonite
Carbonite will backup all the data on your computer as long as it’s connected to the internet.
Pricing starting from:
US$59.00/year
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Carbonite
Devices
Business size
Markets
Canada, United States
Supported Languages
Chinese, English
Pricing starting from:
US$59.00/year
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Carbonite
Images
Features
Total features of Carbonite: 12
- Automatic Backup
- Backup Scheduling
- Cloud Backup
- Continuous Backup
- Encryption
- Financial Data Protection
- Incremental Backup
- Local Server Options
- Multiple System Support
- Retention Policy
- Secure Data Storage
- Web Access / Restoration
Alternatives
Acronis Cyber Backup
CrashPlan
HotDocs
PDQ Deploy
Reviews
Already have Carbonite?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Makes for very easy regualr backups
Reviewed on 10/11/2019
Very good. We trialled a few different options but this was the best one.
Very good. We trialled a few different options but this was the best one.
Pros
Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.
Cons
Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.
Alternatives Considered
Acronis Cyber BackupReasons for Switching to Carbonite
Better pricing and much better support responsiveness.- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Carbonite for personal or small business
Reviewed on 11/3/2021
Complete system restoration was a huge problem solver. Also real time continuous synched back up...
Complete system restoration was a huge problem solver. Also real time continuous synched back up helped immensely for incidents such as accidental deletion.
Pros
The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.
Cons
The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.
Alternatives Considered
Acronis Cyber BackupReasons for Choosing Carbonite
The pricing model changed, and it exceeded the budget allocated.Reasons for Switching to Carbonite
Pricing was the best and Carbonite contained all of the features I was looking for.Response from OpenText
Thank you for leaving us a review. I'm sorry to hear that our pricing model was not to your satisfaction. Please reach out to our sales team to see if we can work something out: https://www.carbonite.com/contact-us
- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Carbonite
Reviewed on 11/11/2021
If a document was accidently deleted, you could go into your account online and retrieve it for a...
If a document was accidently deleted, you could go into your account online and retrieve it for a short period of time.
Pros
Once you have it installed on your computer/laptop, you don't have to worry about it, the back up is automatic. Besides my work computer, I have also purchased it for my personal computer because it is so convenient, the auto backup and the availability of your files from anywhere.
Cons
So far our company has been very happy with this safety net.
Response from OpenText
Thanks so much for leaving us a review! I'm glad you're feeling safer since using Carbonite!
- Industry: Research
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Reliable Software that provides piece of mind
Reviewed on 19/1/2018
I really liked it until they implemented the HUGE price increase. Perhaps it was a problem with...
I really liked it until they implemented the HUGE price increase. Perhaps it was a problem with just that one employee but they definitely need to get better at communicating changes to their customers. I'll be switching to a more cost effective product once our subscription is up.
Pros
Ease of install - It is extremely easy to deploy Carbonite. I have installed it on our Windows 10 workstations as well as our server VMs running Windows Server 2012. Each time the process is quick and simple. I also like the custom updates it provides on backup status. It also lets you customize backup policies for each individual device to optimize utilization.
Cons
They wanted to increase our yearly cost by more than 50% with minimal account upgrades.
Our account was set to renew automatically at this increased price with no warning. An account rep reached out to me a 6-8 weeks ahead of our renewal date but wouldn't respond until we were about 2 weeks out. At that time he informed me our price was going up.
The strange thing was that under billing it still showed the price we had been paying for the past six years, and showed we would be charged the same amount again on our renewal date. If he hadn't mentioned it on the call they would have charged us the new price without informing us until we received the receipt. I really did not like that their system was showing one price but they planned to spring another on us.
- Industry: Military
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Information and file redundancy is key
Reviewed on 15/12/2020
My experience with Carbonite has been entirely positive. The few times that I have had to restore a...
My experience with Carbonite has been entirely positive. The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the information from scratch. I would definitely recommend using this backup platform.
Pros
After a small learning curve the platform's UI is easy to configure and is intuitive. I can retrieve a backup copy of a lost file through the software's pop up in a matter of minutes and continue on with the project.
Cons
Unfortunately, any older files which are in my back up must be restored by a Carbonite representative. This involves a phone call and some time with the representative. Not a bad experience, just a minor inconvenience compared to the do-it-yourself newer backed up files.
Carbonite FAQs
Below are some frequently asked questions for Carbonite.Q. What type of pricing plans does Carbonite offer?
Carbonite offers the following pricing plans:
- Starting from: US$59.00/year
- Pricing model: Subscription
- Free Trial: Available
Carbonite offers Home, Home & Office and Business solutions. The price varies from $59 per computer per yer to $599 per year.
Q. Who are the typical users of Carbonite?
Carbonite has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Carbonite support?
Carbonite supports the following languages:
Chinese, English
Q. Does Carbonite support mobile devices?
Carbonite supports the following devices:
Android (Mobile)
Q. What other apps does Carbonite integrate with?
We do not have any information about what integrations Carbonite has
Q. What level of support does Carbonite offer?
Carbonite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for Carbonite.
