
About Carbonite
Carbonite will backup all the data on your computer as long as it’s connected to the internet.
Pricing starting from:
US$4.92/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Carbonite
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
Chinese, English
Pricing starting from:
US$4.92/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Carbonite
Images

Features
Total features of Carbonite: 18
Alternatives
Acronis Cyber Backup

Norton AntiVirus

IDrive

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Reviews
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- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to set up for peace of mind
Reviewed on 9/4/2018
Pros
We've used Carbonite in our office for years. We recently upgraded to a higher package, and I enjoy the ease of use. Carbonite backs up our files in the background and gives me peace of mind, in case of a catastrophic loss of data.
Cons
Can slow down the use of the computer sometimes. Especially if trying to delete a file that is being backed up at the time.
- Industry: Entertainment
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Love that Backup, Hate the Slowdown
Reviewed on 6/12/2018
Pros
Carbonite has saved my butt a few times when I've lost files. You used to be able to also see files on your iPhone but that feature was discontinued. I do like that you can choose what specifically to back up.
Cons
It slows down my computer A LOT. I've talked with tech support and they've tried to help but no matter what, it's slow. I set Carbonite to only run while in the middle of the night and that helps.
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Deletion of backup
Reviewed on 11/5/2022
Pros
I found nothing positive about this software. Software was not as user friendly as the backup company Carbonite bought out. Sorry I kept with it but also shocked to see their deletion policy.
Cons
Carbonite has a 30 day policy to delete all data and is not recoverable if your subscription laps. Unfortunately my computers had to be reimaged due to malware, my credit card was compromised and I was just starting over when I found out Carbonite had deleted my data 5 days before. I had one email that stated my subscription had expired because my Credit card had changed. I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy of wiping my backups off the server when you have been a customer for years. I totally was confident my data would be there. About 20 years of data was wiped out .I talked to a manager and she said that it is industry standard practice. I checked with several backup companies and none of them were definitely more reasonable. In most they were still recoverable. I didn't expect this type of service. Things happen unexpectedly and you would like to think the company you trusted your data with would have some archive. computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer friendly and not standing behind what they promise. By the way this company bought out my past backup company I had for years that definitely did not have a policy like this one. Go look for their policy. You will be frustrated finding it. But its been my pleasure to hear that multiple times as their excuse. I hope [SENSITIVE CONTENT] sees this review
Response from OpenText
Sorry to hear you've had a poor experience - Please reach out to support for assistance: https://www.carbonite.com/contact-us
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Program but can get Pricey
Reviewed on 17/1/2018
Pros
It offers an additional back up source for me at a reasonable cost. I am a belt and suspenders type of person so I want multiple back ups of everything I do. This provides me with an easy way to have an extra backup source.
Cons
I looked into using this program as my main back up software but when you start looking at the server version it can get expensive in a hurry.

- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great online backup service
Reviewed on 13/7/2018
It helps me to sleep at night.
It helps me to sleep at night.
Pros
You can backup your server and desktops using the locally installed software. You have great control over what and when everything is backed up.
Cons
When I needed to do a full server restore, it would have taken days to restore. I contacted Carbonite which sent me a hard drive with our backup on it, which save me many hours.
Carbonite FAQs
Below are some frequently asked questions for Carbonite.Q. What type of pricing plans does Carbonite offer?
Carbonite offers the following pricing plans:
- Starting from: US$4.92/month
- Pricing model: Subscription
- Free Trial: Available
Carbonite offers Home, Home & Office and Business solutions. The price varies from $59 per computer per yer to $599 per year.
Q. Who are the typical users of Carbonite?
Carbonite has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Carbonite support?
Carbonite supports the following languages:
Chinese, English
Q. Does Carbonite support mobile devices?
Carbonite supports the following devices:
Android (Mobile)
Q. What other apps does Carbonite integrate with?
We do not have any information about what integrations Carbonite has
Q. What level of support does Carbonite offer?
Carbonite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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