Carbonite

We've used Carbonite in our office for years. We recently upgraded to a higher package, and I enjoy the ease of use. Carbonite backs up our files in the background and gives me peace of mind, in case of a catastrophic loss of data.

Can slow down the use of the computer sometimes. Especially if trying to delete a file that is being backed up at the time.

Carbonite has saved my butt a few times when I've lost files. You used to be able to also see files on your iPhone but that feature was discontinued. I do like that you can choose what specifically to back up.

It slows down my computer A LOT. I've talked with tech support and they've tried to help but no matter what, it's slow. I set Carbonite to only run while in the middle of the night and that helps.

I found nothing positive about this software. Software was not as user friendly as the backup company Carbonite bought out. Sorry I kept with it but also shocked to see their deletion policy.

Carbonite has a 30 day policy to delete all data and is not recoverable if your subscription laps. Unfortunately my computers had to be reimaged due to malware, my credit card was compromised and I was just starting over when I found out Carbonite had deleted my data 5 days before. I had one email that stated my subscription had expired because my Credit card had changed. I didn' see it as I was caught up getting everything back on line. But my real problem with carbonite is this 30 day policy of wiping my backups off the server when you have been a customer for years. I totally was confident my data would be there. About 20 years of data was wiped out .I talked to a manager and she said that it is industry standard practice. I checked with several backup companies and none of them were definitely more reasonable. In most they were still recoverable. I didn't expect this type of service. Things happen unexpectedly and you would like to think the company you trusted your data with would have some archive. computers are being hacked every day and a company that cant hold on to your data during replacements etc is not customer friendly and not standing behind what they promise. By the way this company bought out my past backup company I had for years that definitely did not have a policy like this one. Go look for their policy. You will be frustrated finding it. But its been my pleasure to hear that multiple times as their excuse. I hope [SENSITIVE CONTENT] sees this review

It offers an additional back up source for me at a reasonable cost. I am a belt and suspenders type of person so I want multiple back ups of everything I do. This provides me with an easy way to have an extra backup source.

I looked into using this program as my main back up software but when you start looking at the server version it can get expensive in a hurry.

You can backup your server and desktops using the locally installed software. You have great control over what and when everything is backed up.

When I needed to do a full server restore, it would have taken days to restore. I contacted Carbonite which sent me a hard drive with our backup on it, which save me many hours.