Re-flow
About Re-flow
For field operations managers, keeping your workforce focused, updated and compliant while working at remote sites can be a challenge.
Re-flow makes chasing emails, paper trails and endless phone calls a thing of the past.
Our field management software puts you back in control with real-time job, document and workflow management, showing you where your team are, what they’re working on and what information they’re collecting.
Companies in construction, highways, landscaping, civil engineering and telecoms use Re-?ow to improve operational efficiency, save time and money and stay focused on getting the job done.
Key benefits of Re-flow
GAIN FLEXIBILITY
Issues are commonplace in any industry, but with remote sites, it often means putting out fires comes at the expense of travel time and money. That’s just how it is, right?
Well, it doesn’t have to be. When you can resolve and manage issues as they happen, straight from your office, you gain the flexibility to spend your energy where it matters.
STAY UP TO DATE
Instant communication means that both you and your operatives can have all the information they need, whenever and wherever they need it.
Upload instruction manuals, handbooks and anything else you need to make sure everyone’s in the loop. Enough digging through dusty filing cabinets for obscure, outdated documents.
It’s all in one place, all up to date, right in your pocket.
COMMUNICATE INSTANTLY
Sending out forms, scheduling jobs, transcribing information. These aren’t just minor inconveniences. They’re hundreds of hours, and thousands of pounds. Why continue the most tedious part of the business, when you could do it instantly?
Update schedules, share information, get forms, all in one place.
There doesn’t have to be more to it, it’s just that simple.
HEALTH & SAFETY
Accidents on-site are decided by split-second decisions. When lives are at stake, you need a system that can keep up. Specific forms such as site audits, RAMS and vehicle checks can be drawn up in minutes.
All incidents and issues can be recorded in seconds. NEBOSH, IOSH & ISO 9001 standards can be controlled with the swipe of your finger. All in one place.
GAIN CONFIDENCE IN COMPLIANCE
Compliance is paramount for a safe and efficient workplace. Worried about cut corners, misunderstood forms and improper processes?
It’s time to get some peace of mind. Easy and flexible digital forms leave no room for interpretation and shortcuts. GPS, date, time and electronic signature are stored with every form - information that lets you rest easy.
BUSINESSES THRIVE WITH RE-FLOW. EXPLORE THE TOOLS THEY USED TO DO SO
• Maximise productivity and profits by bringing your workflows, schedules and processes into one software solution
• Quickly create and assign tasks, then instantly share project documents, plans and photos with operatives on site.
• Streamline or eliminate high volumes of paperwork
completed by site crews, including risk assessments,
site audits, toolbox talks, and other job specific paperwork.
• Forms can direct workflows, automate process, update records and trigger notifications based on how operatives submit their forms.
• Smart sync functionality gives the ability to record data without a data connection and then send it to the office when connection is available.
• Use in-built calculators for your bill of quantities, then
instantly generate and send quotes/ invoices. Connects with Quickbooks, Xero and Sage.
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17 Reviews
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- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 10.0 /10
Saved me hours
Reviewed on 21/3/2019
The amount of time and money I was wasted reading and completing paperwork, then looking for the...
The amount of time and money I was wasted reading and completing paperwork, then looking for the lost forms or having the guesstimate over the phone to get the officework submitted is immense.
Pros
Easy and intuitive to use, office in my pocket. It's kept me in the good books with completing all the required info and keeping it all together.
Cons
No real downsides, it does what I wanted it to.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
ReFlow Review
Reviewed on 23/6/2021
The system has allowed us to have real time data from site. Ability to demonstrate on site...
The system has allowed us to have real time data from site. Ability to demonstrate on site workforce management compliance and ensuring we have site paperwork that we can track and share with our client. The dashboard also gives us cross company visibility on quotations and enquiry status and the ability to ensure site information is uploaded for our staff to access and for others in the business to have access to this.
Pros
The ReFlow support team were great in guiding us through the on-boarding process. We did a lot of back room work to get the system up and ready for launch with some initial testing from the office. What we like about the software is how easy it is to use, schedule tasks and the ability to review the user view of the app so we can explain how to complete each step that is needed for our on site staff. Ensuring site information and RAMS, COSHH are easily accessible to remote working staff.
Cons
The difficulties we have faced were around the layout needed for our quotations and being able to modify the layout to insert headers etc. However, the next update will incorporate this.
- Industry: Construction
- Company size: 11–50 Employees
- Used for 1+ year
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- Likelihood to recommend 0.0 /10
Lot of potential but lacking.
Reviewed on 27/5/2021
At various stage we have have had a positive experience working with the team but at other stages...
At various stage we have have had a positive experience working with the team but at other stages have felt ignored or the industry we work in has not been fully understood by team. The software has huge potential however I believe the software has been made try to fit the road marking industry without giving it the features to operate successfully.
Its disappointing because reflow and our teams have spent a lot of time and resources trying to get the software up and running but it doesn't look like we are going to get to a point where the software is integrated.
Pros
The App in particular is easy to use and follow. Support are generally quick to resolve any issues.
Cons
There are some fundamental areas such as invoicing which are lacking. For example invoicing is currently created from the quotation not from work returned. In our industry we work on a re-measure basis, therefore billing of quotation is inaccurate and risky. I would have thought in most industries billing for actual work done rather than works quoted would be a given. But the response we were given is we would need to perform a housekeeping task by amending the quote each time.
Our customers ask us to record our work specific to location, there is currently no easy way to do this.
Response from Workflow Management
Hi Andrew,
Great news, the areas addressed in your cons list are all currently in active development, so we will be able to give you what you want very soon.
As you know, the invoicing module was added after you started using Re-flow, so you've been with us right from the start with developing these additional features.
We appreciate your ongoing support and patience while we finalise the next release of the software containing a significant boost to our invoicing capabilities.
All the best, Team Re-flow
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Giving our Business a Core Structure
Reviewed on 8/6/2021
Overall, Re-Flow has been a great addition to our delivery, and working with [SENSITIVE CONTENT...
Overall, Re-Flow has been a great addition to our delivery, and working with [SENSITIVE CONTENT HIDDEN] and the team has been great. Our roll out within Glanvilles has stalled a few times over the past year, and some further implementation support with this would have been good, along with a clearer explanation of what the system is capable of.
Its a great package and great team and it has been a pleasure to see Re-Flow evolve and grow in a difficult economic climate.
Pros
Re-Flow has been key in improving a number of areas of our business. We have made big steps in efficiency by seamlessly transferring information to and from the field from our offices. Paper forms and job packs are almost all gone. We have also been able to pull together different departments in the business to run on one platform. Work/Job management has been the main goal for implementing Re-Flow, however we are now looking to bring in HR, Accounts and Asset Management to add further benefits.
Cons
I think the software has a great "All Round" approach and covers most of the bases we require. There is also clearly a lot of development ongoing to constantly improve the product. It may be good for future development to engage with ISO accreditations to understand what some users may get audited on and where Re-Flow can help. One example of this may be around document and file management.
Other than the software, I think further support from the Re-Flow team during implementation and Go Live would be beneficial. Its a daunting task to start a system like this from scratch within an operational situation, or to move over from another platform. This could be in the form of training or office based support on go Live day
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 7.0 /10
Fantastic system but room for improvement
Reviewed on 2/6/2021
Re-flow has a lot of good points but is let down by some of the smaller minor details that seem to...
Re-flow has a lot of good points but is let down by some of the smaller minor details that seem to belong winded to complete.
Pros
The software is simple and easy to use once have your head around it, has many features and allows a company to have a real time view of what is happening.
Cons
A lot of duplicating as you go through the forms but need multiple to cover all bases. Billing could be improved to be more like an accounts package with more accounting functions.
Response from Workflow Management
Hi Laura,
Thanks for taking the time to review us and we're glad to hear you're using the software well. The support team are going to get in touch to see if they can help with the duplication you've mentioned, as we've released a number of updates that allow you to create presets across the system for 'single click set ups'.
We've created API integrations with the major accounting platforms, as our billing module is never going to be at the same level as the market leading accounting packages, however we will also be adding more features in this area to further enhance our financial functionality.
We hope they make your experience with us even better!
All the best,
Team Re-flow
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Re-flow FAQs
Below are some frequently asked questions for Re-flow.Q. What type of pricing plans does Re-flow offer?
Re-flow offers the following pricing plans:
- Starting from: £25.00/month
- Pricing model: Subscription
- Free Trial: Available
Volume and contract length discounts applicable
Q. Who are the typical users of Re-flow?
Re-flow has the following typical customers:
11–50, 51–200, 201–500
Q. What languages does Re-flow support?
Re-flow supports the following languages:
English
Q. Does Re-flow support mobile devices?
Re-flow supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Re-flow integrate with?
Re-flow integrates with the following applications:
HubSpot CRM, Sage Accounting, Xero
Q. What level of support does Re-flow offer?
Re-flow offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for Re-flow.
Field Service Management Software